Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Torrence Ave in Lansing, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lansing, IL or call us at (708) 895-5989.
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Store Experience
Customers appreciated the cleanliness and organization of the store, although some noted issues with long wait times and understaffing.
Product Availability
Many reviews highlighted that the store had a good selection of auto parts and was able to fulfill customer needs, though there were occasional reports of specific items being unavailable.
Mixed Feedback on Policies
Some customers expressed dissatisfaction with store policies, particularly regarding mask requirements and warranty handling.
SW
Sally Williams
Feb 18, 2026
5.0
I've never had an issue with them ever!!
AA
Adam
Feb 18, 2026
2.0
Person working didnβt even know what a trailer lug nut was, told me they didnβt have them. I found them in the *wait for it* trailer parts section.
JM
Jarriesa Marie
Feb 12, 2026
5.0
I came into autozone today knowing my car needed a jump and asked if I could receive a battery test. As soon as I came in Marcelus was able to identify I had the wrong size battery π€―. I've tested this same battery at competitors before and they never mentioned the wrong size for my vehicle. Purchasing a new battery and the installation was quick. Marcelus definitely did an amazing job representing the company. 5 stars ππ½ππ½ππ½ππ½ππ½
JC
Jay Cashaw
Jan 7, 2026
5.0
The place was amazing, and they were so helpful and kind. It was so cold outside, and two young men came out and helped my daughter with her diagnosis test. Customer service was great, highly recommend.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Lansing?
AutoZone Auto Parts in Lansing is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does AutoZone in Lansing offer in-store pickup and same-day delivery?
Yes, AutoZone Lansing offers both in-store pickup and same-day delivery services for your convenience.
What types of auto parts and brands are available at AutoZone Lansing?
AutoZone Lansing carries a variety of auto parts including brake pads, car batteries, and accessories from brands like Duralast, Bosch, ACDelco, FRAM, Penzoil, and Valvoline.
Where is AutoZone Auto Parts located in Lansing, Illinois?
AutoZone Auto Parts is located at 18307 Torrence Ave, Lansing, IL 60438, USA.
How can I contact AutoZone Lansing for customer service?
You can reach AutoZone Lansing customer service by calling (708) 895-5989 or emailing customer.service@autozone.com.
Are there any nearby restaurants where I can eat before or after visiting AutoZone Lansing?
Yes, nearby restaurants include El Mariachi II, a Mexican and Latin American restaurant, Calumet Bakery offering bakery and smoothie options, and Burger King for fast food.
What automotive repair shops are near AutoZone Lansing that customers might also use?
Nearby automotive repair options include Damage Auto Werks for auto body and customization work and Stanfa Tire and Auto for tire and auto repair services.
Are there any nearby services relevant to vehicle owners near AutoZone Lansing?
Nearby relevant services include OβReilly Auto Parts for additional auto parts and The C A R Shop which offers automotive repair and tire services.
Does AutoZone Lansing have any social media presence where customers can follow updates?
Yes, you can find AutoZone Lansing on Facebook at https://www.facebook.com/310030635683879 under the username AutoZoneLansingIL and on Twitter with the handle @autozone.
What are the payment options and shopping methods available at AutoZone Lansing?
AutoZone Lansing offers in-store shopping, curbside pickup, and same-day delivery. It does not require cash-only payments, accommodating various payment methods.
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