Business Details
About
Auto Repair ShopTire Shop
At Just Tires you'll find a wide selection of both tires and services. From oil changes to wheel alignments, all services at Just Tires are performed by certified experts and use premium products.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
308 reviews
5 stars
274
4 stars
7
3 stars4
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jay and Zach for their exceptional service.
Efficiency
Customers frequently noted the quick turnaround times for services, with many repairs completed in under an hour.
Honesty
Several reviews emphasized the honesty and transparency of the staff regarding necessary repairs, with no pressure to upsell services.
Professionalism
The team was described as professional and knowledgeable, providing quality service and maintaining a pleasant atmosphere.
Mixed Experiences
While most feedback was positive, a few customers reported unprofessional behavior and dissatisfaction with service wait times.
- BRBrittany RamirezNov 15, 20252.0The manager lady or who ever she may be that answers the phone at this place, both times I have spoken to her is just so passive aggressive. When I first called to schedule an appointment for my mom all was good, until she heard me speak Spanish to my mom to ask her some questions related to her truck. Today was the next time, my mom's partner called me to translate some things for him to her, and again very passive aggressive. No one mentioned prices either, I said full synthetic and she said " it'll be around $100 for full synthetic " OK???? We always do full synthetic on our cars we're well aware of how much it costs.
- MCMary CarrollNov 10, 20255.0Kudos to Just Tires. My Tire Air Pressure Light came on while driving to work. I stopped at Just Tires Lake Zurich. They immediately put Air in my tires at No Cost. Very friendly and courteous!!
- RDRox DOct 31, 20255.0Brought my new/used Jeep in because I thought I had a lot of problems. Zach and Dom checked it out. Brakes and tires were good! These guys are fantastic!! āš¼
- NRN ROct 29, 20253.0Customer service was interesting. Greeting and intake was curt. I chose to wait for my service. Luckily, the waiting area was visible because I wasn't guided to it or anything. Just stopped talking and went back to working after telling me they just needed my keys. The two up front must've forgotten I was there because they talked crap about every single person who came in to the shop for the hour I waited whether they were friendly towards the person or not. Very unprofessional to do so openly. Almost had me leave without the tire I'd asked to keep. Luckily, I remembered. Tires haven't fallen off the car or anything so š lol
- RPRejeigh PierceOct 24, 20255.0I can not say enough good things about all of the men who work here. They truly went above and beyond when I had a flat tire across the street from their location and did everything possible to help me. I primarily worked with Ramone and Zach and would recommend them for anyone who may need assistance. I am not from the area but will gladly make the drive to return for any future needs.
Frequently Asked Questions About Just Tires
What types of automotive services does Just Tires offer?
Just Tires offers a wide selection of tires and services including oil changes and wheel alignments, all performed by certified experts using premium products.
What are the regular business hours for Just Tires?
Just Tires is open Monday to Friday from 8 AM to 7 PM, on Saturday from 8 AM to 6 PM, and on Sunday from 9 AM to 5 PM.
Does Just Tires offer in-store pickup for products?
Yes, Just Tires provides in-store pickup service for customers.
Which payment options are accepted at Just Tires?
Just Tires accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Is Just Tires accessible for customers with disabilities?
Yes, Just Tires has a wheelchair accessible entrance and restroom for customer convenience.
How can I make an appointment at Just Tires?
You can make an appointment by visiting their online reservation page at https://www.justtires.com/en-US/make-appointment.
Where is Just Tires located?
Just Tires is located at 175 Quentin Road, Lake Zurich, IL 60047, USA.
Is there a nearby place where I can grab a quick meal before or after my visit to Just Tires?
Yes, McDonald's is nearby where you can enjoy a fast food meal before or after your visit to Just Tires.
If Iām visiting Just Tires, where can I find coffee or a place to relax nearby?
Starbucks is located near Just Tires, offering coffee and a place to relax during your visit.
Are there any nearby banks or ATMs close to Just Tires for convenient payments or cash withdrawals?
Nearby options include PNC Bank, PNC ATM, and Hawthorn Woods Community Bank, providing convenient banking and ATM services near Just Tires.