Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lake Villa, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Third Lake location today.
Location
Hours
Reviews
4.3
204 reviews
5 stars
155
4 stars
14
3 stars
5
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Moe, Jose, and Rugby.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including last-minute cancellations and unfulfilled reservations, leading to customer frustration.
Cleanliness and Quality
Customers generally reported that the rental cars were clean and well-maintained, contributing to a positive rental experience.
Communication Problems
Numerous customers expressed dissatisfaction with the difficulty in reaching customer service by phone, often experiencing long hold times or no response.
- JBJerry BadgerowJan 5, 20265.0Very happy with enterprise experience. Always rent from enterprise
- FSFamily SproullDec 20, 20251.0I made a reservation but they didn't have the vehicle I reserved (confirmation number is 1492108685). The condescending woman behind the counter told me they attempted to call me; which was a lie because I checked my phone and no incoming calls were made. Then she moved on to tell me they left a voice mail, and I do not have voice mail set up on my phone, so obviously B.S. I frequently rent from Enterprise as I travel for business 1-2 times a month. I'm thinking it's time to try something else. I did try the website, according to the response below, and called customer service to attempt to locate a vehicle in the area. The customer service representative couldn't locate a vehicle in the area, were going to track down a vehicle and call me back, but never did. 🙄
- JRJohn RevenaughNov 29, 20255.0Moe and his crew are great. Friendly, proficient, the car was clean and cared for. Much different than the competitors bunch in Gurnee Mills.
- KNKate NotterNov 14, 20255.0Everyone has been great. I've needed to extend a rental and the manager has gone above to help me. The woman at the is desk awesome, too. Many thanks to the whole crew.
- DRDavid RNov 2, 20255.0Shae hooked me up and was personable, professional, and just over all awesome
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lake Villa?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
Where is Enterprise Rent-A-Car located in Lake Villa, IL?
Enterprise Rent-A-Car is located at 34740 Hwy 45, Bldg D, Lake Villa, IL 60046.
What are the operating hours for Enterprise Rent-A-Car in Lake Villa?
The business is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise provides great weekend rental rates and discounts for active military members.
How can I make a reservation for a rental car at this Enterprise location?
Reservations can be made online at http://enterprise.com/reserve or through their official website.
Is Enterprise Rent-A-Car in Lake Villa woman-owned?
Yes, this Enterprise Rent-A-Car location is woman-owned.
What nearby automotive services can I find around Enterprise Rent-A-Car?
Nearby automotive services include Platinum Collision and Autobody for auto repair and Enterprise Rent-A-Car locations specializing in truck rentals.
Are there any nearby places where I can relax or get a massage near Enterprise Rent-A-Car?
Yes, you can visit Dina Becker Massage Therapy & Esthetics, Center of Serenity/Dina Becker, or Pure Heaven Massage nearby for relaxation and spa services.
What options for dining or entertainment are close to Enterprise Rent-A-Car in Lake Villa?
Nearby dining options include B&B Restaurant, The Full Slab, Yuri of Japan sushi restaurant, and Aki Of Japan. For entertainment, you can visit Lucky Penny's pub and bar.