Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lake Villa, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Third Lake location today.
Location
Hours
Reviews
4.3
201 reviews
5 stars
153
4 stars
14
3 stars
5
2 stars
4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jose, Rugby, and Maury.
Reservation Issues
Several customers reported problems with reservations, including last-minute cancellations and unavailability of reserved vehicles, leading to frustration.
Rental Experience
While some customers enjoyed a smooth and quick rental process, others faced issues with vehicle cleanliness and responsiveness from staff.
Mixed Reviews
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed to avoid the location due to poor service.
Communication Problems
Numerous reviews highlighted difficulties in reaching the location by phone, with long hold times and unreturned calls being common complaints.
- KNKate NotterNov 14, 20255.0Everyone has been great. I've needed to extend a rental and the manager has gone above to help me. The woman at the is desk awesome, too. Many thanks to the whole crew.
- DRDavid RNov 2, 20255.0Shae hooked me up and was personable, professional, and just over all awesome
- SDS DOct 14, 20251.0Consistently unreliable! Reserved a truck and was called late the afternoon before and told they didn’t have the vehicle but would try to locate one. There were trucks available at neighboring locations but I had to go out of my way to get what I had reserved the following morning. Not the first time but it will be my last. Also, inconsistent managers at this location. Look elsewhere!
- JTJon TaylOct 8, 20255.0Great group very professional
- CRCyndi RiveraOct 2, 20255.0Picking up and dropping off the rental car was a breeze and the staff were so friendly and personable! I will definitely return to this site for my future car rentals.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lake Villa?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
Where is Enterprise Rent-A-Car located in Lake Villa, IL?
Enterprise Rent-A-Car is located at 34740 Hwy 45, Bldg D, Lake Villa, IL 60046.
What are the operating hours for Enterprise Rent-A-Car in Lake Villa?
The business is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise provides great weekend rental rates and discounts for active military members.
How can I make a reservation for a rental car at this Enterprise location?
Reservations can be made online at http://enterprise.com/reserve or through their official website.
Is Enterprise Rent-A-Car in Lake Villa woman-owned?
Yes, this Enterprise Rent-A-Car location is woman-owned.
What nearby automotive services can I find around Enterprise Rent-A-Car?
Nearby automotive services include Platinum Collision and Autobody for auto repair and Enterprise Rent-A-Car locations specializing in truck rentals.
Are there any nearby places where I can relax or get a massage near Enterprise Rent-A-Car?
Yes, you can visit Dina Becker Massage Therapy & Esthetics, Center of Serenity/Dina Becker, or Pure Heaven Massage nearby for relaxation and spa services.
What options for dining or entertainment are close to Enterprise Rent-A-Car in Lake Villa?
Nearby dining options include B&B Restaurant, The Full Slab, Yuri of Japan sushi restaurant, and Aki Of Japan. For entertainment, you can visit Lucky Penny's pub and bar.