Channahon, Illinois provides the perfect location for our XTRA Lease Joliet branch. You’ll find our yard just off I-55, 50 miles southwest of downtown Chicago. We serve freight haulers in central and northeastern Illinois, including Joliet, Aurora, Bolingbrook, DeKalb, Bloomington, Normal, and Champaign-Urbana. This branch, one of a nearly 50-location national network, manages a large part of XTRA Lease’s nearly 90,000-trailer rental fleet.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.