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Pilot Travel Center

3.5
(1365 reviews)

Business Details

40 E Laraway Rd, Joliet, IL
60433, United States
(815) 726-1634
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Joliet, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
40 E Laraway Rd, Joliet, IL
60433, United States

Hours

Reviews

3.5
1,365 reviews
5 stars
525
4 stars
299
3 stars
158
2 stars
88
1 star
295

What are people saying?

AI-generated from recent customer reviews

Shower Issues

Customers frequently reported long wait times and poor maintenance of shower facilities, with waits often exceeding two hours.

Staff Attitude

Many reviews highlighted rude and unhelpful staff, particularly during night shifts, leading to negative customer experiences.

Parking Problems

Limited parking availability and aggressive enforcement of parking rules were common complaints, with drivers feeling harassed by security.

Food Quality

Several customers expressed dissatisfaction with the food quality, citing old or poorly prepared items.

Cleanliness

While some noted cleanliness in certain areas, there were also reports of dirty restrooms and poorly maintained shower facilities.
  • AA
    Amine A
    Feb 18, 2026
    3.0
    Pilot in Joliet is a fantastic spot for truckers and travelers in need of reliable amenities and services. The location is convenient, staff are friendly, and the facilities are generally well-maintained. Their fuel pumps are efficient, and there’s a selection of food and supplies available in the store. The parking lot is spacious, making it easy to maneuver even larger rigs. It’s a welcoming and practical stop when you’re on the road. The one area that could use serious attention is the showers they could definitely benefit from an upgrade. A cleaner, more modern setup here would elevate the overall experience. Nevertheless, it’s still a go to stop if you’re in the area.
  • MN
    Mohamed Nur
    Jan 13, 2026
    1.0
    Showers are not working very slow
  • A
    Алексей Хубраков
    Jan 9, 2026
    1.0
    This is the worst truck stop. I've been waiting for a shower for two hours already. They don't give showers to drivers on purpose.
  • RP
    Robert Patterson
    Jan 4, 2026
    4.0
    Very clean truck stop plus can park anywhere lol Only thing that was bad was the showers was down SMH
  • MS
    mark simms
    Dec 26, 2025
    2.0
    I got a 6 piece chicken for 9 dollars and a cup of coffee for a couple of dollars, the coffee was good but the chicken was old and dried out like it was sitting there from over night,I arrived at 10:30 am so I know they didn’t just cook that chicken because it wasnt even fresh hot and crispy, it was cold and dried out, I didn’t have time to go back inside to tell them about the issue because I was on my way to work, it was the day after Christmas so they probably didn’t feel like cooking fresh chicken but they should not be selling old dried out chicken for full price of 9 dollars,they should just throw them in the garbage and don’t sell none at all, I’m only giving it 2 stars because the coffee was good but the chicken wasn’t, if you get chicken make sure you ask them how old is that chicken or you might be buying yesterday’s chicken that they never threw away.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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