Hawk Cadillac

4.2
174 reviews

About

Cadillac DealerCar DealerAuto BrokerAuto Parts StoreAuto MaintenanceAuto Repair Shop
For years, Hawk Cadillac of Joliet has been a great choice for Cadillac enthusiasts from all around Tinley Park, Naperville, and right here in Joliet. We are proud to offer an extensive selection of new, used, and Certified Pre-Owned Cadillac vehicles. Contact our Joliet dealership today to make the most of the incredible financing options that we are currently offering. If you're looking for expert automotive service, schedule an appointment with our staff by calling, submitting our online form, or just visit our Joliet Cadillac dealership.

Location

Hawk Cadillac
2001 W. Jefferson Street, Joliet, IL
60435, United States

Hours

Reviews

4.2
174 reviews
5 stars
124
4 stars
15
3 stars
8
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported unresponsive service and poor communication.

Sales Experience

Many customers had positive experiences with the sales team, highlighting a pressure-free environment and knowledgeable staff.

Service Delays

Numerous reviews mentioned significant delays in service appointments and repairs, leading to frustration among customers.

Quality of Repairs

There are complaints regarding the quality of repairs and unresolved issues, with some customers feeling their concerns were not adequately addressed.
  • CP
    chris page
    Dec 17, 2025
    5.0
    Juan is very knowledgeable. The whole staff was courteous. This was the quickest and smoothest car buying experience I have had.
  • JE
    Jordan Esserman
    Dec 3, 2025
    5.0
    I just leased a new 2026 Cadillac Lyriq from Hawk. I shopped around a bit and spoke with other Cadillac dealers in the area. The Hawk dealership was the most professional. Pierce the salesman was great. Gave me an honest deal. We love our new Caddy and I'm happy to say I drive a Hawk Cadillac. Go see Pierce in Joliet at Hawk if you're in the market for a Caddy.
  • BO
    Bob Ostrom
    Dec 3, 2025
    5.0
    I worked with Pierce Hadden and Brian of the management team at Hawk when purchasing my 2026 Vistiq. I received great insight into the electric vehicle and world and was comfortable making my decision based on their help. I would highly recommend the Hawk team for a car purchase.
  • CA
    Courtney Adams
    Nov 21, 2025
    5.0
    I want to thank Hawk Cadillac for great service and helping us find the right car. I want to thank Daniel Snyder for helping me and giving me a great deal I appreciate everything you and your team did to help if your looking for a new or used car go to Hawk Cadillac they will help you get the best offer thank you again
  • AJ
    Abran Jimenez
    Nov 20, 2025
    1.0
    Hello, One star, no one answer the phone for parts inquiry.

Frequently Asked Questions About Hawk Cadillac

What types of Cadillac vehicles does Hawk Cadillac of Joliet offer?

Hawk Cadillac offers an extensive selection of new, used, and Certified Pre-Owned Cadillac vehicles.

What are Hawk Cadillac's business hours?

Hawk Cadillac is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.