Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Liam and Ahsha.
Efficiency
Customers frequently noted the quick and hassle-free service, especially during busy times like holidays.
Vehicle Quality
While most vehicles were reported as clean and well-maintained, there were some complaints about receiving cars that were not in good condition.
Reservation Issues
Several customers expressed frustration over not receiving the vehicle class they reserved and issues with availability, particularly during peak times.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior and poor customer service in some instances.