Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Joliet, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Joliet location today.
Location
Hours
Reviews
4.1
652 reviews
5 stars
419
4 stars
73
3 stars
32
2 stars
31
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including not receiving the reserved vehicle class and last-minute cancellations.
Cleanliness and Vehicle Condition
While many customers noted clean and well-maintained vehicles, some reported receiving cars that were not clean or had issues.
Quick Process
Customers appreciated the fast check-in and check-out process, making the rental experience efficient.
Mixed Experiences
While many had positive experiences, there were notable complaints about unprofessional service and communication issues.
- JKJeff Krippel6 days ago5.0Quick and no hassle service. Were great about giving me a ride to and from repair shop while my car was getting fixed. Easy extension on the rental when needed
- JAJasmine A.Dec 28, 20255.0I needed a car to drive to family for Christmas and my car was stuck at the mechanics waiting on parts/services. I was worried it was too close to the holiday to find something available to rent. But to my surprise, it was super easy to reserve a vehicle online. After making my reservation, I called their customer service phone number and spoke to a very friendly and helpful real human that answered my questions. When I arrived to pick up the vehicle, Liam was so nice and patient with me. I never rented a vehicle before and also never saw a car that turned on without a key! He showed me how to use it and told me that I could text more questions if I needed anything. The vehicle was clean and ran perfectly. I loved that I didn't have to worry about miles and paid for the gas tank so I could bring it in without filling up. I definitely recommend this Enterprise location and will be returning for any of my rental needs.
- PDPatricia DolinskyDec 22, 20255.0Excellent company to work with. Patrick was awesome! Very kind and knowledgeable.
- JJJoseph JaakkolaDec 20, 20255.0It was very easy and the cars were nice
- AHandy hardyDec 20, 20255.0Customers that smell like marijuana real strong should be asked to leave. Other customers deserve respect. Other than that great employee service
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Joliet?
Enterprise Rent-A-Car in Joliet offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Joliet?
The Joliet location of Enterprise Rent-A-Car is at 2221 W Jefferson St, Joliet, IL 60435.
What are the business hours for Enterprise Rent-A-Car in Joliet?
Enterprise Rent-A-Car in Joliet is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 9:00 AM to 2:00 PM, and Sunday 10:00 AM to 1:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Joliet?
You can reserve your rental car online at the Enterprise website or use their direct reservation URL for the Joliet location.
Does Enterprise Rent-A-Car Joliet accept credit cards and cash for payment?
Yes, Enterprise Rent-A-Car in Joliet accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Enterprise Rent-A-Car in Joliet offers discounts for active military personnel.
What nearby attractions are close to Enterprise Rent-A-Car in Joliet that I might visit?
Nearby you can visit Morning Star Mission Treasure Chest thrift store, enjoy a meal at Valor Nutrition café, or relax at Starbucks coffee shop after your rental experience.
Are there any fitness or wellness centers near Enterprise Rent-A-Car Joliet?
Yes, nearby fitness and wellness options include Zip Fitness Joliet and House of Valor, both offering gym and health-related services.
What nearby services can help with printing or shipping close to Enterprise Rent-A-Car Joliet?
The UPS Store and SIR Speedy Printing Center are nearby and provide printing, packing, and shipping services for your convenience.
Is there a hotel near Enterprise Rent-A-Car where I can stay?
Yes, Star Inn, a motel and hotel offering accommodation, is located near Enterprise Rent-A-Car in Joliet.