D'Arcy Mitsubishi

5.0
143 reviews

About

Mitsubishi Dealer
D'Arcy Mitsubishi New and Used Car Dealer

Location

D'Arcy Mitsubishi
2521 W. Jefferson St, Joliet, IL
60435, United States

Hours

Reviews

5.0
143 reviews
5 stars
142
4 stars
1
3 stars
0
2 stars
0
1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and ensure a pleasant experience.

Sales Experience

Many reviews noted a smooth and transparent car buying process, with no pressure tactics, making customers feel comfortable and informed.

Community Engagement

The dealership's involvement in community events, such as holiday parties, was appreciated, showcasing their commitment to giving back.

Service Department

The service department received positive feedback for its efficiency, communication, and thoroughness, with staff going above and beyond to assist customers.

Professionalism

Staff members were frequently described as professional, respectful, and attentive, contributing to an overall positive atmosphere at the dealership.
  • KS
    Kendyn Spann
    Dec 7, 2024
    5.0
    Omar was extremely nice and helpful, he was willing to negotiate prices and made sure we felt welcome and not rushed, I would definitely come back when I need another vehicle.
  • RP
    Ruth Pina
    Nov 30, 2024
    5.0
    I was accidentally dropped off at the wrong Darcy dealership and their workers were amazing and helped me get the correct place. They went out of their way to help someone. Amazing service
  • KN
    Kayli Nink
    Sep 7, 2024
    5.0
    The sales associate was great and answered any question I had and was very informative. I had a great experience.
  • JS
    James R Gaudry Sr
    Jul 29, 2024
    5.0
    Came in for oil change and multi point inspection was greeted by Rob in the service department. I told all my needs and concerns with the car that he said no problem and would take care of it when the service was done. Rob went over everything that was done, and it also informed me I still have a year warranty on the power train left. Thanked him and left in and out in about an hour. Overall, the service was excellent. The waiting area was very comfortable, and the employees were awesome thanks Rob and D'arcy Mitsubishi
  • KG
    Kendall Gerding
    Mar 27, 2024
    5.0
    Diego, Dan, Omar and Mark went above and beyond to help with a unique situation. They were all extremely kind and accommodating. I have never had a bad experience at a Darcy location, and these guys are some of the best! They explained everything clearly and answered all of my questions.