Business Details
About
Hyundai DealerUsed Car DealerAuto Accessories StoreAuto Repair Shop
At D'Arcy Hyundai in Joliet, you can find a car dealership that genuinely cares about finding you the right car, SUV, or truck. Built with the desire to deliver an unforgettable car shopping experience, we go above and beyond for our customers. Our goal is your satisfaction. Discover new Hyundai and used cars, plenty of finance options, and service vehicle after your purchase. Find the help you need with purchasing or leasing a Hyundai right here at our dealership. Make car shopping fun again.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitNot available
Location
Hours
Reviews
4.7
1,667 reviews
5 stars
1,457
4 stars
91
3 stars
30
2 stars13
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to assist throughout the car buying process.
Sales Experience
Numerous reviews noted a positive and pressure-free car buying experience, with several customers expressing satisfaction with the transparency and honesty of the sales team.
Service Department Issues
Several customers reported dissatisfaction with the service department, citing long wait times for appointments and poor communication regarding vehicle status.
Facility Quality
The dealership's new facility received positive remarks for its cleanliness and inviting atmosphere, contributing to an overall pleasant experience.
Mixed Repair Experiences
While some customers had positive experiences with repairs and maintenance, others reported issues with service quality and communication, leading to frustration.
- BGBianca GuzmanFeb 21, 20241.0I’ve wasted money bringing my car here. They will take your money but the advisors don’t have the common courtesy to provide knowledge of car maintenance just expect you to know like if everyone in the world grew up a mechanic. When I take my car in for service I expect to not have to come back each time cause I have to check if the work was actually completed correctly. Do yourself a favor and don’t take your car here for service
- AVAnna VillarrealJan 1, 20245.0Strangley clean for a dealership, relatively fast service.
- BHBrett HolcombDec 1, 20235.0I was helping my mom (74 but her first time buying a car on her own since my dad's passing) purchase a new car. D' Arcy people were absolute ROCK STARS! We did our homework of the car she wanted along with the trim and features. They didn't have the exact car on the lot, went out of their way to find it, had it there in an hour. They then proceeded with a quick, no-nonsense price. Again, we had our homework done for that part, but it was barely needed. They took the time to make this an enjoyable process vs. the horror stories often heard. The GM (Mike) was up-front, nice, and accommodating. The real shining star was our salesman, Phil. He had the heart of a teacher. He took a lot of time walking my mom through all the new technology/safety features (there are many on the new Hyundai models). Ensuring she didn't overspend on ones she didn't need while we explored her pre purchase options to detailed explanations of the ones she can use post purchase. He was calm, patient, understanding, and knowledgeable. Honestly, it's one of the best major purchase shopping experiences (so not just cars) I ever had. Thank you, Mike and Phil! She will love her new car for years to come, and I'll sleep well knowing she is in a safe car and didn't get taken advantage of. A well ran family business all around! If you are buying a car, check them out. It's worth your precious time, for sure!
- CWCourtney WinfreyAug 11, 20215.0I really appreciate Darcy Hyundai so much.
Frequently Asked Questions About D'Arcy Hyundai
Where is D'Arcy Hyundai located?
D'Arcy Hyundai is located at 2000 Essington Rd, Joliet, IL 60435, USA.
What are the business hours for D'Arcy Hyundai?
D'Arcy Hyundai is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
What types of vehicles does D'Arcy Hyundai offer?
D'Arcy Hyundai offers new Hyundai vehicles, as well as used cars, SUVs, and trucks.
Does D'Arcy Hyundai offer vehicle service and repairs?
Yes, D'Arcy Hyundai provides auto repair services including oil changes, car washes, and general vehicle maintenance.
Is an appointment required for service at D'Arcy Hyundai?
No, appointments are not required for service at D'Arcy Hyundai.
What payment methods are accepted at D'Arcy Hyundai?
D'Arcy Hyundai accepts credit cards, mobile NFC payments, and paychecks, but does not accept debit cards.
Can customers lease vehicles at D'Arcy Hyundai?
Yes, D'Arcy Hyundai offers options to purchase or lease Hyundai vehicles directly at the dealership.
What nearby dining options are available for customers visiting D'Arcy Hyundai?
Customers can enjoy nearby dining at Domino's Pizza or Metro Grill & Bar, located close to D'Arcy Hyundai for convenient meals before or after their visit.
What nearby medical services are accessible near D'Arcy Hyundai?
Nearby medical services include the Centre For Oral Surgery and Myfamilydoc, which customers can visit if needed when visiting the dealership.
Are there any pet grooming services near D'Arcy Hyundai?
Yes, pet owners can find grooming services close by at Pampered Pups, Furry Tails Dog Grooming, and Houndstooth Grooming.