Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Joliet #645 in Joliet, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Joliet, IL or call us at (815) 722-3053.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude and unprofessional.
Staff Knowledge
Several reviews indicate that staff knowledge varies, with some employees providing excellent assistance while others lack the necessary skills.
Inventory Availability
Customers appreciate that the store often has the parts they need, but there are complaints about stock shortages for common items.
Store Experience
The overall store experience is inconsistent, with reports of long wait times and poor service during busy periods.
JO
Jean Osorio
Jan 5, 2026
5.0
Excelente
OT
Olivia Turman
Nov 25, 2025
5.0
Heading home, and my maintenance required light came on. Luckily I was able to find this AutoZone enroute. Stopped in, Charles was there to assist me. He connected the apparatus to my car, give me a printout of what maintenance is needed. Left me with some peace and mind knowing that I could make it home safe. Thanks Charles for all your help.
I appreciate the great service that AutoZone gives .
JJ
Jamie
Nov 20, 2025
1.0
Extremely rude employees. They don't care and just overall unprofessional.
IG
Izamar Gonzalez
Oct 12, 2025
5.0
They are always helpful super nice and get me in and out fast and help me in everything I need when I come to this location. I highly recommend you guys to come here
JC
Juan Carlos
Sep 29, 2025
5.0
Very helpful staff I needed a oil pan for my work truck the young guy working the cashier helped me out. They didn't have it in stock there but he checked in with another store he even called them to confirm they actually had the part. Appreciate the good service i will only be shopping here for all my car part needs.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Joliet?
AutoZone Joliet #645 is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Joliet?
It is located at 409 E Cass St, Joliet, IL 60432.
What automotive brands does AutoZone in Joliet carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Joliet #645?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Joliet #645 offer in-store pickup or delivery services?
Yes, they offer in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Joliet?
You can call them at (815) 722-3053 or email customer.service@autozone.com.
Are there convenient food options near AutoZone in Joliet?
Yes, there are several fast food restaurants nearby including Checkers, Burger King, and Popeyes Louisiana Kitchen, where you can grab a meal before or after shopping for auto parts.
Can I visit other automotive stores near AutoZone Joliet #645?
Yes, nearby you will find other automotive parts stores like Advance Auto Parts and additional AutoZone locations for comparison shopping or additional products.
Are there supermarkets near the AutoZone store in Joliet?
Yes, Supermercado La Joliet is nearby, making it convenient if you want to combine your auto parts shopping with grocery errands.
Is AutoZone Joliet #645 active on social media?
Yes, they have a Facebook page at https://www.facebook.com/136425166468935 and a Twitter handle @autozone for news and updates.