Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Joliet #645 in Joliet, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Joliet, IL or call us at (815) 722-3053.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
349 reviews
5 stars
172
4 stars
62
3 stars
44
2 stars
10
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude or unhelpful interactions.
Staff Knowledge
Several reviews highlighted knowledgeable employees who provided assistance, but there were also complaints about staff not knowing how to help customers.
Inventory Availability
Customers appreciated that the store often had the parts they needed, although some reported issues with stock and availability.
Store Experience
The overall store experience varied, with some customers enjoying quick service and others facing long wait times and poor service.
Management
Some customers praised specific managers for their helpfulness, while others criticized the management for poor service and staff training.
- JJJamie3 days ago1.0Extremely rude employees. They don't care and just overall unprofessional.
- IGIzamar GonzalezOct 12, 20255.0They are always helpful super nice and get me in and out fast and help me in everything I need when I come to this location. I highly recommend you guys to come here
- JCJuan CarlosSep 29, 20255.0Very helpful staff I needed a oil pan for my work truck the young guy working the cashier helped me out. They didn't have it in stock there but he checked in with another store he even called them to confirm they actually had the part. Appreciate the good service i will only be shopping here for all my car part needs.
- MPMartin PolancoSep 17, 20251.0Muy mal servicio por parte de el personal 😡😡😡😡😡😡
- RSRayven ShalabiSep 3, 20251.0I am loyal to the brand. But not going to visit this location again. I was denied to wash my hands after being asked to remove and bring the part that I need in because they don’t know what it’s called. What?? I brought the part in. I got my hands dirty. The least you can do is allow your customers to wash their hands. Now I gotta drive to the nearest gas station and polluting my steering wheel? My shifter and lord knows what else just because… Managers are supposed to be seasoned employees not fresh out of school. Won’t return to this location again. Thank you.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Joliet?
AutoZone Joliet #645 is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Joliet?
It is located at 409 E Cass St, Joliet, IL 60432.
What automotive brands does AutoZone in Joliet carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Joliet #645?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Joliet #645 offer in-store pickup or delivery services?
Yes, they offer in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Joliet?
You can call them at (815) 722-3053 or email customer.service@autozone.com.
Are there convenient food options near AutoZone in Joliet?
Yes, there are several fast food restaurants nearby including Checkers, Burger King, and Popeyes Louisiana Kitchen, where you can grab a meal before or after shopping for auto parts.
Can I visit other automotive stores near AutoZone Joliet #645?
Yes, nearby you will find other automotive parts stores like Advance Auto Parts and additional AutoZone locations for comparison shopping or additional products.
Are there supermarkets near the AutoZone store in Joliet?
Yes, Supermercado La Joliet is nearby, making it convenient if you want to combine your auto parts shopping with grocery errands.
Is AutoZone Joliet #645 active on social media?
Yes, they have a Facebook page at https://www.facebook.com/136425166468935 and a Twitter handle @autozone for news and updates.