AutoZone Auto Parts

4.4
317 reviews
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Business Details

2511 Plainfield Rd, Joliet, IL
60435, United States
(815) 254-1737
https://www.autozone.com/locations/il/joliet/2511-plainfield-rd.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Plainfield Rd in Joliet, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Joliet, IL or call us at (815) 254-1737.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2511 Plainfield Rd, Joliet, IL
60435, United States

Hours

Reviews

4.4
317 reviews
5 stars
222
4 stars
51
3 stars
22
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Knowledge

Several reviews highlighted the staff's expertise in helping customers find the right parts and providing useful automotive advice.

Mixed Experiences

While many customers had positive interactions, some reported issues with service quality and incorrect parts being sold.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • JJ
    Jesus Robles jr.
    6 days ago
    5.0
    No hassle on a new returned ram starter, didn't need it so it was still in box, they looked it over and no problem the returned the money I spent on it. đź‘Ť
  • SM
    Sean Maccani
    Dec 10, 2025
    5.0
    Ok
  • GT
    Greta Tarnauskaite
    Dec 2, 2025
    5.0
    The manager found my wiper purchase that didn’t match and refunded and fixed my existing ones from squeaking! Thank you, I am so grateful!!
  • JG
    Julian Gutierrez
    Nov 3, 2025
    5.0
    Came here to get my car battery replaced and had an excellent experience. Erik D. helped me to choose a reliable replacement battery at a reasonable price and then removed and replaced the old battery. During small talk he mentioned that he was a prior technician at Ford and gave me some tips on how to keep my Ford Taurus running in good condition. Erik went above and beyond and I'm glad there's still people out there who know how to provide excellent customer service while being polite and professional. This AutoZone isn't the nearest location to me but I'll make sure to make this my new go-to for whenever I need something for my car.
  • IS
    Ihab Said
    Oct 13, 2025
    5.0
    Nice place and good team, special thanks to Erik, he's a very helpful and experienced man. I'll visit the place again.
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Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Joliet, IL?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Joliet?

It is located at 2511 Plainfield Rd, Joliet, IL 60435, USA.