AutoZone Auto Parts

4.4
314 reviews
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Business Details

2511 Plainfield Rd, Joliet, IL
60435, United States
(815) 254-1737
https://www.autozone.com/locations/il/joliet/2511-plainfield-rd.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Plainfield Rd in Joliet, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Joliet, IL or call us at (815) 254-1737.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2511 Plainfield Rd, Joliet, IL
60435, United States

Hours

Reviews

4.4
314 reviews
5 stars
219
4 stars
51
3 stars
22
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brittany, Carl, and Steve.

Product Availability

Customers noted that the store generally has the parts they need, although there were some complaints about inventory shortages.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of poor customer interactions and mistakes with orders.

Efficiency

Several customers appreciated the quick service and efficiency in handling their requests, especially during busy times.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience.
  • JG
    Julian Gutierrez
    Nov 3, 2025
    5.0
    Came here to get my car battery replaced and had an excellent experience. Erik D. helped me to choose a reliable replacement battery at a reasonable price and then removed and replaced the old battery. During small talk he mentioned that he was a prior technician at Ford and gave me some tips on how to keep my Ford Taurus running in good condition. Erik went above and beyond and I'm glad there's still people out there who know how to provide excellent customer service while being polite and professional. This AutoZone isn't the nearest location to me but I'll make sure to make this my new go-to for whenever I need something for my car.
  • AE
    Andrew Esquivel
    Oct 13, 2025
    5.0
    I always enjoy coming here. Staff is always pretty cool.
  • IS
    Ihab Said
    Oct 13, 2025
    5.0
    Nice place and good team, special thanks to Erik, he's a very helpful and experienced man. I'll visit the place again.
  • AL
    Ashlee Linneman
    Sep 25, 2025
    5.0
    Wonderful workers! Went in not realizing it was right at closing time, not knowing exactly what I needed and they were so helpful and kind.
  • IA
    Issa Azar
    Sep 20, 2025
    1.0
    Whoever answered the phone on 9/20 at 8:30 am just ensured I will never shop at this auto zone. If you dont like your job change it.
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Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Joliet, IL?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Joliet?

It is located at 2511 Plainfield Rd, Joliet, IL 60435, USA.