Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Il Route 59 in Joliet, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Joliet, IL or call us at (815) 254-7182.
Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported negative experiences with unprofessional behavior and lack of assistance.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers with their automotive needs, though there were instances of misinformation.
Store Management
Concerns were raised about the management's handling of customer complaints and returns, with some customers expressing frustration over unprofessional conduct.
Product Availability
Customers appreciated the availability of parts and tools, but some noted issues with pricing and product recommendations.
NT
Natalia Tomczak
Dec 15, 2025
5.0
This morning, my coolant light turned on and I stopped at AutoZone because I knew I needed to fill it up, but I’m not well-versed in cars. So I asked if someone would be able to help. Laney was very helpful. She was able to come outside and check my coolant levels with me, she was able to find the correct coolant for my car, and she was kind enough to help me fill it. So I greatly appreciate the help. Thank you Laney!
JJ
Jaquan Jamison
Dec 7, 2025
1.0
3 employees and not one know how to change my wipers is crazy
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Joliet, IL?
AutoZone Auto Parts in Joliet is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Joliet offer in-store pickup or delivery services?
Yes, AutoZone in Joliet offers in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located in Joliet, IL?
AutoZone Auto Parts is located at 1441 IL Route 59, Joliet, IL 60431, USA.
What types of products can I find at AutoZone Auto Parts on Route 59?
You can find a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Bosch, and ACDelco.
How can I contact AutoZone Auto Parts in Joliet for customer service?
You can contact AutoZone Auto Parts at (815) 254-7182 or email customer.service@autozone.com for customer service inquiries.
Are there any food options nearby AutoZone on IL Route 59 in Joliet?
Yes, nearby food options include Culver's, Friaco's Mexican Restaurant, Panda Express, Lou Malnati's Pizzeria, and Starbucks, great for meals before or after your visit.
What banking services are located near AutoZone Joliet?
Chase Bank and U.S. Bank are nearby, providing ATM and financial services that can assist with your banking needs during your visit.
Is there a gas station near AutoZone Auto Parts in Joliet?
Yes, Murphy USA gas station is close to AutoZone, allowing you to fuel your vehicle conveniently when shopping for auto parts.
Can I find tools or automotive accessories rental services nearby AutoZone?
AutoZone itself offers a tool rental service and nearby you can also find other automotive accessory stores for additional needs.
What other services are available near AutoZone that might complement my auto care visit?
Services such as Blue Rhino Propane Exchange, key and locksmith services at minuteKEY, and various beauty salons like Eclectic Color and Shubh Beauty are nearby providing diverse convenient amenities.