Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W. Morton Ave. in Jacksonville, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, IL or call us at (217) 479-2354.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
237 reviews
5 stars
128
4 stars
52
3 stars
33
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their automotive needs.
Staff Knowledge
While some employees were noted for their helpfulness and expertise, there were also complaints about underexperienced staff and managers lacking product knowledge.
Mixed Experiences
Customers reported a mix of positive and negative experiences, with some highlighting excellent service while others faced rude or unhelpful interactions.
Product Availability
The store generally had the parts customers needed, but there were instances of incorrect stock information and delays in receiving ordered parts.
- BBbarrettw21Dec 2, 20251.0Would give a 0/5 if I could. Something is wrong with my steering wheel, all buttons quit working, and all my warning lights are on except for check engine. So I go in because everyone recommended that I go there to get computer code reading before going to a body shop. I walk in and ask (no customers in store besides me) I ask the guy if he could do that , he asks, “is your check engine light on” I said no but literally every other one is, he goes “did you see the sign” and walks me around a corner and points at it, “no check engine light, not helping” then I begin to ask a question and first word out of my mouth he starts shaking his head no and motions me to leave. Dude looked like a 60 year old roided out Mr. T with his little Mohawk hair down the middle of his bald head. I get that it is store policy, I didn’t know it was, but the way he treated me was disgusting, that is the guy you have at the register helping customers? The guy clearly hates his life and should be fired for his massive disrespectful treatment of customers. I’ll never shop there again and I advise everyone else to go elsewhere also
- DMDavid MortonNov 30, 20254.0Saved the day and our enormous journey
- TLTony LicitraOct 26, 20255.0Recently, I visited my daughter in Jacksonville IL and found her 2003 Honda Pilot would not start as I was about to leave. All garages were closed. I could not go home to Chicago until we left her with a running car and it was getting late. I found that the battery cable would come off no matter how hard I tried to tighten it. I went to Autozone where explained the issue, and a wonderful employee named Dakota, showed me how to install "Battery Shims". Problem solved, but then as drove away I heard clunking, not related to the battery cable. Turns out the strut a shop had recently installed had come loose. DAKOTA let me borrow a tool and assisted me in fixing that issue, so I could feel I left my daughter with a safe car running car. I hope AutoZone can find more wonderful employees like Dakota. Thank you Autozone and thank you Dakota!
- PHPatrick HerifordFeb 28, 20204.0I just come here when I have to or in a hurry because its closer than the big blue warehouse
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Jacksonville, IL is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
Where is AutoZone Auto Parts located in Jacksonville, IL?
It is located at 1201 W Morton Ave, Jacksonville, IL 62650, USA.
What types of auto parts brands does AutoZone stock?
AutoZone stocks brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What products can I find at AutoZone Auto Parts on W. Morton Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Jacksonville?
You can call them at (217) 479-2354 or email customer.service@autozone.com.
What nearby automotive services are available around AutoZone Auto Parts?
Nearby you can find Take 5 Oil Change for quick oil services and another AutoZone store, useful for additional auto parts or services.
Are there nearby dining options if I visit AutoZone on W Morton Ave?
Yes, nearby dining includes 7 Brew Coffee for coffee, Papa Murphy's for pizza, Los Rancheros Jacksonville for Tex-Mex, Arby's for fast food, and No Regrets Cookies for a sweet treat.
What nearby services can complement my visit to AutoZone in Jacksonville?
Nearby services include Mainstreet Farms Initiative park for relaxation, CNB Bank & Trust for financial needs, and Mane Tamers Hair & Wig Salon for beauty care.
Where can I learn more or shop online for AutoZone products?
You can shop online or find more information at https://www.autozone.com/locations/il/jacksonville/1201-w-morton-ave.html.