Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W. Morton Ave. in Jacksonville, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, IL or call us at (217) 479-2354.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their automotive needs.
Product Availability
Customers noted that the store generally has the parts they need and can often get items quickly.
Mixed Experiences
While many reviews highlighted excellent service, there were also mentions of rude staff and poor customer service in some instances.
Installation Assistance
Several customers appreciated the help with installing parts, such as wiper blades and batteries, enhancing their overall experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, noting that parts were more expensive than online alternatives.
TL
Tony Licitra
Oct 26, 2025
5.0
Recently, I visited my daughter in Jacksonville IL and found her 2003 Honda Pilot would not start as I was about to leave. All garages were closed. I could not go home to Chicago until we left her with a running car and it was getting late. I found that the battery cable would come off no matter how hard I tried to tighten it. I went to Autozone where explained the issue, and a wonderful employee named Dakota, showed me how to install "Battery Shims". Problem solved, but then as drove away I heard clunking, not related to the battery cable. Turns out the strut a shop had recently installed had come loose. DAKOTA let me borrow a tool and assisted me in fixing that issue, so I could feel I left my daughter with a safe car running car. I hope AutoZone can find more wonderful employees like Dakota.
Thank you Autozone and thank you Dakota!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Jacksonville, IL is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
Where is AutoZone Auto Parts located in Jacksonville, IL?
It is located at 1201 W Morton Ave, Jacksonville, IL 62650, USA.
What types of auto parts brands does AutoZone stock?
AutoZone stocks brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What products can I find at AutoZone Auto Parts on W. Morton Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Jacksonville?
You can call them at (217) 479-2354 or email customer.service@autozone.com.
What nearby automotive services are available around AutoZone Auto Parts?
Nearby you can find Take 5 Oil Change for quick oil services and another AutoZone store, useful for additional auto parts or services.
Are there nearby dining options if I visit AutoZone on W Morton Ave?
Yes, nearby dining includes 7 Brew Coffee for coffee, Papa Murphy's for pizza, Los Rancheros Jacksonville for Tex-Mex, Arby's for fast food, and No Regrets Cookies for a sweet treat.
What nearby services can complement my visit to AutoZone in Jacksonville?
Nearby services include Mainstreet Farms Initiative park for relaxation, CNB Bank & Trust for financial needs, and Mane Tamers Hair & Wig Salon for beauty care.
Where can I learn more or shop online for AutoZone products?
You can shop online or find more information at https://www.autozone.com/locations/il/jacksonville/1201-w-morton-ave.html.