Business Details
About
RV DealerRV Supply Store
General RV is the #1 motorhome dealer in Illinois. Visit our Huntley Supercenter and begin your own RV adventure. We offer hundreds of new and used motorhomes, fifth wheels, travel trailers, and campers for sale. Shop our parts store for all your RV parts and accessory needs. Time for service? Schedule an appointment with our friendly and knowledgeable team today by calling 847-669-5102. General RV Huntley is conveniently located off at I-90 and Route 47, so stop by before your next adventure and see how we can help you make more memories.
Details
- DebitAvailable
Location
Hours
Reviews
4.1
1,074 reviews
5 stars
723
4 stars
112
3 stars
30
2 stars
26
1 star
183
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Many customers praised the sales team for their knowledge, friendliness, and lack of pressure during the buying process.
Service Department
The service department received mixed reviews; while some praised individual staff members for their helpfulness, many others reported poor communication and unresolved issues.
Customer Support
Several reviews highlighted the lack of follow-up and accountability from management, leading to frustration among customers.
Product Quality
Customers expressed concerns about the quality of RVs sold, with reports of issues arising shortly after purchase.
Overall Satisfaction
While some customers had positive experiences, a significant number reported dissatisfaction with service and communication, indicating a need for improvement.
- PMPat MontgomeryDec 24, 20255.0We bought a fifth wheel trailer from General RV and it was descovered to have a serious problem with the roof. They stood behind their product and fixed it for us. Our experience with them has been GREAT !! THANK YOU !! General RV. Also a special shout out for Rick in the service department.
- JPJill PochronDec 6, 20254.0Sales is great. Service department is hit or miss. Management seems nice. Work is paid for was not done. So.....buy a camper...but don't use the Service department.
- DMDavid MooreDec 3, 20252.0Do not I repeat do not but the ECP coating. This is snake oil and you will have to jump through hoops to try to get anything done about the exterior of your vehicle. Keep the money and take care of the exterior yourself. This will not stop black streaks and they will tell you to file a warranty. I guarantee they did not put a product on. When I called corporate to make a complaint they knew I was asking about the ECP before I could even mention it. So that tells me they get people calling and complaining about it all the time. Again they are turning into Camping World where they dont care about the customers. They only want to steal your money. I told them if they do not take care of this I will not be purchasing from General RV again. Their corporate customer care told me we hear that all the time.
- TSTamara StantonNov 24, 20255.0Sales and Service excellent - very thorough on our shake out checklist
- DIDeborah IdsteinNov 16, 20254.0Only neg was waiting an hour after appt time on drop off and pickup. Finance dept miss spelled our name so they had a hard time finding warranty information. Repair bays are kept clean and neat. Unit was cleaned before pickup. Tech communicated what the problem was thoroughly and repair was done correctly.
Frequently Asked Questions About General RV Center
What are the opening hours of General RV Center in Huntley?
General RV Center is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 4:00 PM, and is closed on Sundays.
How can I schedule service for my RV at General RV Center?
To schedule service on your RV, call the General RV Center service team at (847) 669-5102.
Where is General RV Center located?
General RV Center is located at 14000 Automall Dr, Huntley, IL 60142, United States.
What types of RV brands does General RV Center offer?
They offer a wide selection of brands including Coachmen, Dutchmen, Fleetwood, Forest River, Grand Design, Highland Ridge, Holiday Rambler, Keystone, nuCamp, Prime Time, Starcraft, Thor Motor Coach, Tiffin Motorhomes, and Winnebago.
What services are provided by General RV Center?
Services include RV sales, RV finance, insurance, maintenance, repair, parts and accessories, warranty repair, and ensuring customers can enjoy continuous camping.
What payment options are accepted at General RV Center?
General RV Center accepts American Express, cash, check, Discover, financing, MasterCard, travelers checks, and Visa for payments.
What are some nearby shopping options for customers visiting General RV Center?
Nearby shopping options include Huntley Outlet Center, Gap Outlet - Huntley, Wilsons Leather Outlet, Eddie Bauer Outlet, Banana Republic, Factory Brand Shoes, Nine West, and Tommy Hilfiger stores.
Are there dining options near General RV Center?
Yes, nearby dining options include More Brewing Co., Cinnamonster ice cream shop, Villa pizza restaurant, Subway, Chicago Grill, and Asian Express.
How can nearby automotive services benefit General RV Center customers?
Customers can utilize nearby automotive services such as Huntley Ford and Tom Peck Ford for car maintenance and repairs, which is convenient when visiting General RV Center for RV needs.
What makes General RV Center a reputable choice for RV buyers and owners?
General RV Center is the #1 motorhome dealer in Illinois with over 5000 RVs in stock, numerous manufacturer partnerships, extensive services, and has been named a Top 50 Dealer by RV Business for 6 years running.