Enterprise Rent-A-Car

Reviews

• TH

  Todd Hendricks

  1 day ago
  5.0
  I have travelled for work for years, and typically chose a competitor when needing a rental car after a flight. My current position has me renting cars locally to drive throughout the Midwest. From my first interaction with the Huntley team, I instantly became an Enterprise fan. Amanda and her team are awesome: friendly, knowledgeable and courteous. My vehicles are always ready at the promised time, and checkout is a breeze. Sometimes I need a ride to the location, and that let’s me hang out with Frank and share stories about our families. I will have to rent a vehicle 2-3 times a month in 2026, and will only choose Enterprise in Huntley as long as Amanda is there. They have made a fan out of me.
• MD

  Miles Dugena

  3 days ago
  2.0
  Car smelled like smoke and was dirty second car was still dirty
• PL

  PROFESOR LUNA

  Feb 21, 2026
  5.0
  Simply the best..Highly recommend.
• TJ

  Thomas John

  Feb 10, 2026
  5.0
  Amanda at the Huntley location is a lifesaver! She went above and beyond to pick up a vehicle from another branch at 6AM to ensure I can leave on a weekend trip with my family. Super easy and great to deal with!
• BT

  Brianne Tesch

  Feb 8, 2026
  2.0
  The day I got into a car accident someone from the Huntley local branch was supposed to meet me at the autobody my insurance mandated me to get repairs at by 1pm. First of all I sat there waiting for the enterprise guy to show up with the rental to take me back to enterprise to finish the rental process for 30 minutes cause he was “running late” then when he showed up and we got into the car the it was very apparent that the guy driving wasn’t very sure how to operate the car and I noticed he had his GPS on his cellphone and not on the car and was having trouble looking at his gps while driving which made me uncomfortable.. he couldn’t get the windshield wipers to work and wasn’t able to see out of the windshield and almost had to pull off the road which made me VERY uncomfortable..He ended up getting them to work and we did not have to pull over.. thank god. Then I proceeded to tell the man about my car accident due to the road conditions earlier that morning and the driver proceeded to drive very fast and breaking very hard last minute for stops or turns. We started sliding severely while making a right hand turn which is exactly what had happened to me earlier that morning and the car lost control and started to slide off the road into a ditch and almost hit a street sign. The driver slammed on the breaks I closed my eyes and hoped for the best.. luckily the car stopped the right before going into the ditch and right before hitting the sign..I have never been so traumatized in a single day in my entire life.. he drove so incredibly unsafe and practiced very bad driving techniques and truly I was very scared for my life. The rest of my enterprise experience was very good. The manager of the Huntley location was very professional and the car they choose for me was nice and I was happy about all of that but I will never use enterprise again because of how poor the transport/pickup service was. They didn’t offer realistic services when it came to needing a rental and not having any means of transportation to get the rental or return the rental.. they should have a service with the Autobody shop to drop off the rental car for the customer so they don’t have to get into a car and drive with one of their employees. Seriously that was very traumatic and I don’t recommend it to anyone. Next time I will be using Hertz.

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