Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Hoffman Estates.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,394 reviews
5 stars
1,227
4 stars
41
3 stars18
2 stars19
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional service provided by staff, particularly highlighting Ociel and Charles for their exceptional assistance.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers mentioning being in and out in a timely manner.
Honesty and Transparency
Several customers appreciated the honest communication regarding necessary services and pricing, which contributed to their trust in the business.
Mixed Experiences
While most feedback was positive, a few customers reported issues with wait times and service quality, indicating some inconsistency in the overall experience.
- BBBrian BrownDec 31, 20255.0Absolutely amazing experience. Walked in on New Year’s Eve without an appointment due to having a screw in my tire. Absolutely accommodating service and had me in and out in less than an hour. And the price was beyond fair! I can’t say enough good things about my experience here. HIGHLY RECOMMEND!!
- JCJtc cummingsDec 28, 20255.0Stopped there because I had a slow leak in one tire. Scott took care of getting it serviced right away. The other person working with him was equally as polite and efficient. Reliable and honest - will go there again!
- EEEvan EwanDec 19, 20255.0Outstanding Service – Highly Recommend Ociel & J at Mavis Tire & Brakes I had an excellent experience at Mavis Tire & Brakes, and I want to specifically recognize Ociel and J for their outstanding professionalism, honesty, and customer service. From the moment I walked in, Ociel made me feel welcomed and took the time to listen carefully to my concerns. He explained everything clearly, in plain language, without rushing or trying to upsell unnecessary services. His knowledge and attention to detail gave me confidence that my vehicle was in the right hands. J was equally impressive — extremely professional, respectful, and thorough. He made sure the work was done correctly and kept me informed throughout the process. Both Ociel and J worked as a great team, ensuring that everything was handled efficiently and properly. The communication was excellent, and there were no surprises when it came to the work performed or the pricing. What really stood out to me was their honesty and transparency. They took the time to explain what needed to be done, what could wait, and why — something that’s hard to find these days in auto service. My car was returned in great condition, and I left feeling confident and satisfied with the service I received. If you’re looking for reliable, trustworthy, and professional service, I highly recommend asking for Ociel and J at Mavis Tire & Brakes. They truly go above and beyond for their customers, and I will definitely be returning for future service. Thank you both for such a great experience!
- LLLizDec 12, 20255.0Ociel, thank you for your exceptional service; from my family to yours. We are delighted to have your business as our neighborhood. Life happed front right tire on blue caravan family car completely flat. Maybe, Contruction! I wish there would be more careful leaving nails, but anyways. Bright the tire took it apart and made sure no further damage was done internally. Very important transporting our love ones. Nails found in tire. Timing appropriate. We will be continuing to get our tire and needs here location Hoffman Estates.
- AEAndy EmbertonDec 11, 20255.0Had two vehicles that we needed to have the tires mounted and balanced. Went to the Hoffman Estates location and Ociel helped us out and did an incredible job! If you need tires, this is the place to go! See Ociel and you will be happy that you went there instead of anywhere else.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What brands of tires does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers a wide range of tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more to suit any budget.
Do I need an appointment for brake inspection or repair at Mavis Tires & Brakes?
An appointment is not required to have your brakes looked at, but it is recommended for convenience.
Does Mavis Tires & Brakes provide oil change services?
Yes, Mavis Tires & Brakes offers oil change services with options for synthetic and conventional oil. Prices vary depending on your vehicle model and oil type.
What are the operating hours for Mavis Tires & Brakes in Hoffman Estates?
The store is open Monday through Friday from 8:00 AM to 6:00 PM, with extended hours until 8:30 PM on Thursday, and weekend hours from 8:00 AM to 5:00 PM on Saturday and 9:00 AM to 17:00 PM on Sunday.
Does Mavis Tires & Brakes match competitor tire prices?
Yes, Mavis offers a low tire price guarantee and will beat any competitor price. You can bring a competitor's price quote to your appointment or submit it online.
Is there a waiting area where customers can wait during vehicle service?
Yes, all locations have a waiting area equipped with a television and free Wi-Fi for customer convenience during service.
Does Mavis Tires & Brakes have wheelchair accessible entrances and restrooms?
Yes, Mavis Tires & Brakes provides wheelchair accessible entrance and restrooms to accommodate all customers.
How can nearby places like NTB - National Tire & Battery help customers visiting Mavis Tires & Brakes?
Nearby automotive repair shops like NTB - National Tire & Battery can provide additional services or second opinions to customers if needed, making Hoffman Estates a convenient area for comprehensive car care.
What nearby amenities are available for customers visiting Mavis Tires & Brakes?
Customers can enjoy nearby amenities such as Marshalls Nails and Spa for beauty treatments, Los Fernandez Restaurant for dining, and Chase Bank for financial services, making it convenient to run multiple errands in one trip.
Are there family-friendly activities near Mavis Tires & Brakes in Hoffman Estates?
Yes, nearby attractions such as Big Blue Swim School and Putting Edge Fun Center provide fun activities, making it easy to combine car maintenance with family outings.