Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W 95th St in Hickory Hills, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hickory Hills, IL or call us at (708) 599-1425.
Many customers praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like Brian, Camille, and Wilbert.
Product Knowledge
Several reviews highlighted the staff's expertise in auto parts and their ability to assist customers with specific needs, although some noted inconsistencies in knowledge.
Service Quality
Overall, customers reported positive experiences with service quality, including assistance with installations and problem-solving, though there were a few complaints about slow service during busy times.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including rude staff and receiving incorrect parts.
JN
JULIE NELSON
Oct 28, 2025
5.0
Camille was so attentive and helpful.
JD
J Dabber
Oct 22, 2025
5.0
David excellent skilled professional. This store
Highly recommend 💯💯💯💯
EC
Eliseo Carrillo
Oct 21, 2025
5.0
I’ve be here I’m the past and the place was a mess when it came to service, today was a total 180. The manager and the staff all were very helpful and polite not only to o me but to everyone that walked in. Excellent service.
AB
Aleksandra B.
Oct 10, 2025
4.0
Helpful customer service but no discounts
AC
Aurora Carabes
Sep 28, 2025
5.0
Excellent service from Camille (I think thats her name and the spelling - working 9/28 in the AM and BY herself) For some reason this morning was super busy. Came in because my battery was not working properly, thinking great, im going to have a problem in getting it replace.... found myself in a busy morning, with a customer rush! Camille was multi tasking with all of us in line and still greeted the customers that were coming in!!!! Not only that she kept cool and kept assisting customers with a calm attitude and thanking and explaining everything... didn't rush customers at all. Glad customers were calmed too. By the time we got to check out, she kept her smile and took care of my problem. I was glad everything went smooth and thanks to her - I was on my way to fix my van. Awesome experience!