This profile is uncertified and using publicly sourced data
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Business Details
About
Tire ShopAuto Repair Shop
Neal Tire and Auto Service is a 100% employee-owned company founded by the Neal family in 1925. We currently have 25 convenient locations across Illinois, Indiana and Kentucky serving customers just like you!
As an industry leader, we truly set the standard by treating all customers like part of the family. Our goal is to build trusted, lasting relationships through excellent customer experiences.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.