AutoZone Auto Parts

4.3
294 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Kedzie Ave in Hazel Crest, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hazel Crest, IL or call us at (708) 922-9150.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
17540 S Kedzie Ave, Hazel Crest, IL
60429, United States

Hours

Reviews

4.3
294 reviews
5 stars
196
4 stars
49
3 stars
18
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their helpfulness, professionalism, and friendliness, particularly highlighting employees like Robert, Luna, and LaKeith.

Staff Knowledge

Many reviews noted the staff's knowledge about products and their ability to assist with installations and troubleshooting.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Store Cleanliness

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Product Availability

Several reviews mentioned that the store often had the necessary parts in stock, although some customers experienced issues with specific items being unavailable.
  • NS
    nash simcov
    3 days ago
    1.0
    Bought a spark plugs set there 3 months ago, and One spark plug failed. Clueless female employee stated that "they can not replace/exchange the failed spark plug because the purchase was long time ago", and stated that they can do that only for comercial accounts. This is is only car parts store in the worrld that won't replace the part that is still Under manufacturer's warranty. Technically, they can sell you bad parts.
  • NH
    Natalie H
    5 days ago
    5.0
    Came here today around 1pm to get a free diagnostic reading because my check engine light was on. The employees were great. Lester helped me and was so professional and explained to me why my light was on. The girl working didn’t help me so I don’t know her name but she was really helpful with the other customers while I was there. I will be back!
  • JV
    Jose Vega
    Sep 4, 2025
    5.0
    Estubo muy bien gracias por ayudarme a encontrar lo que buscaba
  • FC
    frank craig
    Jul 25, 2025
    5.0
    Funny,great help,knowledgeable.
  • JD
    Jeremy Davis
    Jul 22, 2025
    5.0
    Great customer service. Spoke to manager Robert great personality full of laughter and understands the importance of customer Service.👍👍

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Hazel Crest, IL?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services.