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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.2
(231 reviews)
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Business Details

1001 Irving Park Rd, Hanover Park, IL
60133, United States
(630) 837-4410
https://www.enterprise.com/en/car-rental/locations/us/il/hanover-park-15ah.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hanover Park, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hanover Park location today.

Location

Enterprise Rent-A-Car
1001 Irving Park Rd, Hanover Park, IL
60133, United States

Hours

Reviews

4.2
231 reviews
5 stars
168
4 stars
18
3 stars
7
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Matt, Holly, and Daniel for going above and beyond to assist.

Reservation Issues

Several reviews mentioned problems with reservations, including cars not being available despite confirmations, leading to frustration among customers.

Vehicle Quality

Customers generally reported that vehicles were clean and in good working order, although there were isolated complaints about specific cars being unsatisfactory.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding customer service and communication, particularly with management.
  • LL
    Laura
    Feb 21, 2026
    5.0
    Communicated every step of rental process after I had my accident. Great support, will use any time I need a vehicle. Thank you!
  • CR
    Cynthia Rodriguez
    Feb 14, 2026
    5.0
    I had a great experience with Enterprise during my recent rental. From the moment I arrived, the staff (Mike) was very welcoming, patient, and efficient. The check-in process was quick, and everything was explained clearly so I knew exactly what to expect the car I received was clean, comfortable, and in excellent condition, which made my trip smooth and stress- free. I appreciated how easy it was to pick up and return the vehicle-no long waits, no confusion, just a simple and organized process. What stood out the most was the customer service. Mike who I interacted with was very friendly and genuinely helpful. He made sure I felt confident with the rental and answered all of my questions without rushing me. Overall Enterprise made the entire experience easy and enjoyable. I would definitely rent from them again and recommend this location to others.
  • AR
    Amanda Reneau
    Feb 10, 2026
    5.0
    Quick and painless process dealing with this location. The driver at fault’s insurance paid, then I transitioned to paying the same rate for a few additional days. I got the minivan that I needed easily. I’ll keep this location saved for next time.
  • HS
    Harsh Shah
    Feb 10, 2026
    5.0
    Excellent Customer Service. I want to give the manager and staff a big thank you. Especially Matthew was Awesome and provided excellent Customer Service.I will be recommending this NN HANOVER PARK, IL enterprise Location to all my family and friends. Great service, keep up the great work!!
  • TB
    T Banks
    Feb 8, 2026
    5.0
    Both nice young men, one picked me up at the collision center & one helped me inside, were very professional and courteous. My car was newly cleaned before I got in it. The price was right, and everything worked out great.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Hanover Park?

Enterprise Rent-A-Car in Hanover Park offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

What are the business hours for Enterprise Rent-A-Car in Hanover Park?

The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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