Jiffy Lube

4.4
492 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in GURNEE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available
  • RestroomAvailable

Location

Jiffy Lube
7692 Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

4.4
492 reviews
5 stars
378
4 stars
44
3 stars
10
2 stars
15
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and accommodating, with many customers appreciating their attentiveness and willingness to explain services.

Efficiency

Customers frequently mention quick service, often noting that oil changes and other services are completed in a timely manner.

Mixed Experiences

While many reviews are positive, some customers reported issues with service quality, such as missed tasks or dissatisfaction with pricing transparency.

Cleanliness

The facility is noted for being clean, with some customers appreciating the complimentary coffee and additional services like vacuuming.
  • AS
    Alberto Salazar
    1 day ago
    5.0
    Went in for brakes, Got me in and out quickly
  • SP
    SERMhpme a Chowsunzphat production
    4 days ago
    5.0
    Jason took care of that worry I had, a new set of tires have the truck feeling new.
  • JR
    Johndiel Romero
    Dec 28, 2025
    1.0
    Would rate a 0 star if I could. We were asking for a antifreeze flush and they tried charging $150 bro, ion do reviews often but definitely a 0.
  • RH
    Richard H
    Dec 27, 2025
    5.0
    Great service. It was a busy day for them and they got me in right away and did a great job.
  • AL
    Anna Longo
    Dec 20, 2025
    5.0
    The entire experience was positive when I visited. They immediately listened to my concerns and reassured me that they could take care of it. On a Thursday night at 5:15, I was in and out in 30 minutes with all of it resolved. I can’t tell you what a relief it was, and everyone was just super friendly and accommodating Thank you!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.