Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Grand Ave in Gurnee, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gurnee, IL or call us at (847) 855-1954.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
307 reviews
5 stars
226
4 stars
44
3 stars
16
2 stars
7
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with car issues.
Knowledgeable Staff
Several reviews highlighted the expertise of the employees, particularly in diagnosing problems and recommending appropriate parts.
Mixed Experiences
While many customers had positive interactions, some reported issues with incorrect parts and unhelpful staff, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick service and efficient handling of transactions, especially during battery replacements and part installations.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain items were overpriced compared to competitors.
- ERElizabeth RossNov 9, 20255.0Easy, quick service. Needed coolant, was directed to the section and staff let us borrow their funnel to fill up our reservoir. 👍
- UNUltra NomadOct 29, 20251.0Called to order few parts some dude and he told me to pick them up at 6 pm. Went there to pick them but he never placed an order nor couldn't even locate the parts thru his system with asking gazillion questions about the car. He finally said they do not have it in stock and order them which can be picked next day. What a joke. Who gave this store 4.5 star???? Store in laws and friends? Total bs store.
- IHIsrael HernandezOct 14, 20254.0Tienen buen servicio la persona que me atendió muy cortes y mucha ayuda
- TRT RainoneOct 6, 20255.0Shout out to Bill and his fantastic customer service! Helped me find the correct size windshield wipers for my car and then helped with the install when he saw me on the struggle bus. 11/10
- DLDavid LowySep 19, 20255.0Fast and easy
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Gurnee, IL?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery services.
What is the address and phone number for AutoZone Auto Parts in Gurnee?
The store is located at 6650 W Grand Ave, Gurnee, IL 60031. You can contact them at (847) 855-1954.
Which major auto parts brands are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of auto products and services can I find at AutoZone Auto Parts in Gurnee?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I shop online and pick up my order at the AutoZone Gurnee store?
Yes, you can shop online and pick up your order in-store at this location.
Are there other AutoZone locations near the Gurnee store?
Yes, there are multiple other AutoZone stores nearby, providing convenient options for auto parts and accessories.
What nearby businesses can customers visit before or after shopping at AutoZone Gurnee?
Customers can visit Cleaning Solutions Inc. for janitorial services, Doctors of Physical Therapy for health needs, BEST Hole in One gym for recreation, and Mattress Firm for retail shopping.
Are there any nearby services that support business or professional needs near AutoZone in Gurnee?
Yes, nearby places include Pine Builders LLC for appraisal and credit counseling, Law Offices of Laura D. Frye for legal services, Status Symbol Credit Academy for financial advising, and Epic 5 Marketing and Promotions Agency.
How can visiting nearby transit or community services help customers access AutoZone in Gurnee?
Nearby community services like the Village of Gurnee Chamber of Commerce can provide local area information, while the proximity to multiple businesses and service providers offers convenience for customers combining errands or appointments.