Advance Auto Parts

4.5
258 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 995 E Belvidere Rd in Grayslake offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
995 E Belvidere Rd, Grayslake, IL
60030, United States

Hours

Reviews

4.5
258 reviews
5 stars
187
4 stars
39
3 stars
18
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Availability

Customers frequently noted that the store had the parts they needed in stock and provided helpful recommendations.

Service Speed

While most experiences were positive regarding service speed, a few customers mentioned longer wait times for assistance.

Installation Assistance

Several reviews highlighted the staff's willingness to assist with installations, enhancing the overall customer experience.

Mixed Experiences

A small number of reviews indicated inconsistent service quality, with some customers reporting negative interactions.
  • CP
    Chris Press
    Jan 3, 2026
    1.0
    Some of the employees here have been awesome for years. One was bad enough today that I will never be back
  • LW
    LL Wunderlich
    Dec 9, 2025
    4.0
    I didn't get names, but I wish I had. I visited the Grayslake IL store on 12/8/25 @ 3:45PM. When I first entered the store I was the 2nd in line and had waited for a few minutes for help as both representatives were busy. When one rep became free (male), a brand new customer walked into the store (male) and the rep totally ignored me and helped the other person. It is not that he didn't see me, he just chose to help the other person. I thought it was really rude. The other rep that ended up helping me (female) went above and beyond to service me, which I truly appreciated (which is the reason for 4 stars). If this review depended on my experience with the first representative, the results would have been far more negative (had to ding and remove a star because of this dude).
  • EB
    Eric B
    Nov 24, 2025
    5.0
    The counter people at Advanced are very knowledgeable and know what questions to ask so you get the right part the first time.
  • DJ
    Dawn Jennings
    Nov 23, 2025
    5.0
    I worked with Mr. Martens from the initial phone call, he greeted me as soon as I walked in and had my new car battery installed in about 10 minutes. He was very professional with explaining the details of the installation and was very friendly and personable. Loved my experience here and would not hesitate to recommend this location! You now have a loyal customer for life!
  • NJ
    Nikki Jankowski
    Sep 20, 2025
    5.0
    Tyler was fabulous. You can tell he is so passionate about what he does and he took the time to explain all of my options. He was so knowledgeable and I felt so confident in his service. Would highly recommend.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*