Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Granite City.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
370 reviews
5 stars
263
4 stars
55
3 stars
16
2 stars
13
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, polite, and professional, with specific mentions of individuals like John and Jason for their exceptional service.
Speed of Service
Numerous reviews highlighted the quick service, with many customers being in and out in under 10-20 minutes.
Upselling Concerns
Several customers expressed dissatisfaction with aggressive upselling tactics, particularly regarding unnecessary services and high prices for basic maintenance.
Consistency Issues
Some reviews noted inconsistencies in service quality, with experiences varying significantly depending on the staff present during the visit.
Overall Satisfaction
Despite some negative experiences, many customers reported being satisfied with the service and indicated they would return for future oil changes.
- SLSarah Leardi3 days ago5.0The staff were so friendly and efficient! I'll definitely be coming back here again.
- RRRamPaigeNov 7, 20255.0The service was polite, respectful, thorough and quick. The technician who's name I cannot remember made the whole experience better. Hadn't been to Valvoline in almost 10 years before this visit.
- CLClay LasiterOct 24, 20255.0Fast and friendly service. Offered to replace my air filters but was honest about them not being very dirty and recommended replacement next time. In and out in less than 10 minutes.
- EKeric kellemsOct 16, 20255.0I went up immediately got in a bay The team was professional and very quick. Gave me a lot of good info and checked everything thouroughly and still had me in an out very quickly.
- TRTamie RobinsonOct 11, 20252.0I started this review furious and planning to give ZERO STARS if allowed. I STRESS that the two stars given SOLELY belong to the night store manager John because he saved the day. My mom is a recently widowed barely making it on social security, beautiful woman. She recently came in for an oil change expecting to spend no more than $50-60 AT MOST. Needless to say, she was a victim of an eager beaver "upsale" new employee that convinced her she needed the synthetic oil as well as replacing her cabin air filter, all the while, completely and deliberately neglected to mention how much ANY OF IT WAS COSTING, ESPECIALLY The $102 OIL CHANGE. She was awestruck when given the bill for $157.00. That was her grocery money as well as her grandkids birthday present money. She couldn't address it without crying so I was going to darn well get some answers and some results because everything about this was wrong. In comes John, who was sympathetic and empathetic from the moment he got on the phone. He apologized and immediately addressed the situation as well as reassuring me that he would make this right with my Mom and he did just that. Valvoline needs to make sure that they employ many more "Johns" or at least ensure that his customer care skills are taught to others. Honestly he specifically and HE ALONE deserves FIVE STARS, but the problem that occurred with my Mom seems to be a frequent reocurance and needs to be addressed. Thank you John for resolving this situation in a completely satisfactory way as well as in an extremely timely manner.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Granite City offer?
Valvoline Instant Oil Change in Granite City offers quick, easy, and trusted preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Granite City?
The location is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays such as November 27, 2025, and December 25, 2025.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Granite City?
No, Valvoline Instant Oil Change in Granite City does not require appointments; customers can visit anytime during operating hours.
What payment methods are accepted at Valvoline Instant Oil Change in Granite City?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Granite City?
It is located at 3140 Nameoki Rd, Granite City, IL 62040, USA.
How long has Valvoline Instant Oil Change been serving customers in Granite City?
This Valvoline Instant Oil Change location has been open since September 30, 1993, serving the Granite City community for nearly 40 years.
Are there any places to eat nearby Valvoline Instant Oil Change in Granite City?
Yes, nearby you can find Jimmy John's for sandwiches and Lam's Garden and Vin Hoa Chinese Restaurant for Asian cuisine, perfect for grabbing a bite before or after your vehicle service.
Can I get other automotive services near Valvoline Instant Oil Change?
Yes, AutoZone is nearby for automotive parts and accessories, and there are other repair services nearby, making it convenient to handle multiple vehicle needs in one trip.
What healthcare services are available near Valvoline Instant Oil Change in Granite City?
Nearby healthcare providers include Granite City Chiropractic, Daniel J. Miller, DC., Bradford Vision Center, and several pediatricians and doctors, offering a variety of medical services close to your visit.
Are there any convenient services like banks or laundromats close to Valvoline Instant Oil Change?
Yes, Regions Bank and U.S. Bank ATM are nearby for your financial needs, and Sudz Wash Laundromat offers laundry and auto detailing services close to the location.