Flying J Travel Center

3.7
2208 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Granite City, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
1310 East Chain Of Rocks Road, Granite City, IL
62040, United States

Hours

Reviews

3.7
2,208 reviews
5 stars
906
4 stars
553
3 stars
324
2 stars
134
1 star
291

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported problems with parking availability, especially for bobtails, and dissatisfaction with paid parking enforcement.

Cleanliness

Many reviews highlighted unsanitary conditions in showers and restrooms, with reports of dirt, hair, and unclean facilities.

Customer Service

Mixed feedback on staff behavior; some employees received praise for their helpfulness, while others were criticized for rudeness and poor service.

Food Quality

Numerous complaints about the quality of food, including issues with hot food availability and unsatisfactory meals.

Maintenance Problems

Frequent mentions of broken equipment, such as washers and pumps, leading to frustration among customers.
  • MT
    Malic TheDemon
    3 days ago
    5.0
    Honestly, this gas station is one of my favorite stops. It’s always clean, the coffee’s decent, and the crew working here is top-tier. Big shoutout to the staff I always see working —their always hustling. Whether it’s stocking shelves, cleaning up, or helping customers, their constantly on the move and still manage to be super friendly. You can tell they work hard and actually care. Melissa and Nadalie are great—super chill and always up for a quick chat while you’re grabbing snacks. Will keeps things running smooth out at the pumps, and Ray’s the guy who somehow knows everyone’s name. It’s just a solid team all around. If you’re looking for a gas station that’s more than just a pit stop, this is the one. Good vibes, and good people Honorable mentions to all mangers too, always happy to help
  • RA
    Richard Anthony
    5 days ago
    1.0
    11-18-2025 about 3 AM. I was getting fuel after getting fuel. I was approached by the security guard. I asked him what happened. He did not say anything but he proceed. Take pictures of my truck and license plate number. I went inside to complain to the store manager, the store manager did not care Security guard start getting hostile telling me he’s gonna tow my truck from the gas pump. Tell me I’m trespassed from their facility in the most disrespectful way, I am a paid customer for over six years I own my own truck and trailer. I spent thousands of dollars every week at flying J and these are the type of people pilot have to represent their company. I file a complaint and I’m waiting back to hear from the company. I want them to watch the footage and listen to the body cam of who represented their company.
  • SW
    Scott Wooldridge
    Nov 16, 2025
    1.0
    Either informed the reserved parking, or get rid of it. Every spot in this lot is full and there are still 28 reserved showing on the app.
  • QH
    Queen Gaila Jo Hertz
    Nov 16, 2025
    1.0
    The staff is rude hateful the coffee area is always nasty dirty. And the staff is just standing around doing nothing.
  • TH
    Terri Hadley
    Nov 6, 2025
    3.0
    The showers had crud and crumbs on the stall floor. The counters around the coffee area were dirty from sugar and spills left there. I understand that happens but there were quite a few staff members there and it was not busy at the time. One staff was busy working on cleaning the bathrooms while the other 2-3 staff were busy chatting and flirting with the security. I witnessed and heard this all while waiting for someone to refill the chilled creamer. I find it very unprofessional and disgusting that staff and security flirt like that while on the job and in front of customers.

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.