Flying J Travel Center

3.7
2213 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in Granite City, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
1310 East Chain Of Rocks Road, Granite City, IL
62040, United States

Hours

Reviews

3.7
2,213 reviews
5 stars
907
4 stars
554
3 stars
324
2 stars
134
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and unprofessionalism.

Cleanliness

Inconsistent cleanliness reported; some areas noted as clean while others, especially showers and food areas, were described as dirty.

Parking Issues

Frequent complaints about lack of parking availability and management of reserved spots, leading to frustration among truck drivers.

Food Quality

Food quality received criticism, particularly regarding hot food options and specific menu items like chicken wings.

Management Concerns

Several reviews highlighted poor management practices, including inadequate staff training and handling of customer complaints.
  • AM
    Antonio Micheal
    Dec 21, 2025
    1.0
    Dnnys zero service
  • EG
    Eldar Gubaydulin
    Dec 19, 2025
    1.0
    Attention, drivers!!! The truck was parked in the reserve parking area. The seal and lock have been cut off. Thieves are operating in the area!!!
  • RF
    Rasul Faykov
    Dec 16, 2025
    5.0
    Good customer service . Server LEEANN does great service.
  • YY
    Yazzie Yazzie
    Dec 1, 2025
    1.0
    Can't find a parking spot. Because of employees parking in tractor and trailer parking area. There hogging up 4 spots. They have parking for employees in front of the store of flying J. Why can't they park there. Instead of hogging up truck driver's parking areas
  • MT
    Malic TheDemon
    Nov 20, 2025
    5.0
    Honestly, this gas station is one of my favorite stops. It’s always clean, the coffee’s decent, and the crew working here is top-tier. Big shoutout to the staff I always see working —their always hustling. Whether it’s stocking shelves, cleaning up, or helping customers, their constantly on the move and still manage to be super friendly. You can tell they work hard and actually care. Melissa and Nadalie are great—super chill and always up for a quick chat while you’re grabbing snacks. Will keeps things running smooth out at the pumps, and Ray’s the guy who somehow knows everyone’s name. It’s just a solid team all around. If you’re looking for a gas station that’s more than just a pit stop, this is the one. Good vibes, and good people Honorable mentions to all mangers too, always happy to help

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.