Jiffy Lube

4.5
898 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in GLENWOOD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
18233 S Halsted St, Glenwood, IL
60425, United States

Hours

Reviews

4.5
898 reviews
5 stars
706
4 stars
80
3 stars
27
2 stars
22
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their friendly, professional, and helpful service, particularly highlighting Jessica and Erik.

Efficiency

Many reviews noted the quick service and reasonable wait times, with several customers appreciating the fast oil change process.

Professionalism

Customers frequently mentioned the professionalism of the staff, with specific commendations for their knowledge and clear communication.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and management, indicating inconsistency in customer care.

Value for Money

Several reviews reflected on the pricing, with some customers feeling the cost was high but worth it for the quality of service received.
  • BB
    Buttercup
    Nov 5, 2025
    5.0
    I came here and was in and out. The service was fast and efficient the employees were knowledgeable it wasn't very crowded and it took 10 min for my oil change
  • SS
    Strawberry Shortcake
    Nov 4, 2025
    5.0
    Quick professional and just upbeat vibe
  • SE
    Sierra Edwards
    Oct 24, 2025
    5.0
    great customer service, reasonable wait time! erick was quick w checking me out!
  • AV
    Ana A. Vasquez
    Oct 24, 2025
    5.0
    Went in for oil change, Erik was very welcoming, explained the process step by step. The other works took their time as needed, did not rush through oil change. Great JOB!
  • CC
    Chay C
    Oct 9, 2025
    1.0
    I used to enjoy coming to this location regularly, but after my most recent visit, I won’t be returning. There's a new crew now, and the manager, Terrell (light-skinned with tattoos on his neck and I believe his face as well), displayed a very dismissive and unprofessional attitude. His customer service was seriously lacking, and it's unacceptable—especially from someone in a leadership role. Managers should set the tone and lead by example, but that wasn’t the case today. It’s unfortunate because I’ve had positive experiences here in the past, but today’s visit was different. I’ll be sharing my experience with others in the community to make sure they’re aware and hope they’ll never visit this location. It’s a shame to see my own people running an establishment with such horrible customer service!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.