Business Details
About
Car DealerUsed Car DealerAuto Body RepairAuto Accessories StoreAuto Parts Store
Service offering pick-up and drop-off valet. Sales has remote, virtual, contact-free options. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
2,078 reviews
5 stars
1,930
4 stars
70
3 stars18
2 stars13
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, professionalism, and friendliness of the staff, particularly highlighting Justin and Cesar for their exceptional service.
Service Quality
Many reviews noted the thoroughness and transparency of the service provided, including the use of video clips to explain repairs and maintenance needs.
Comfortable Environment
The waiting area was frequently described as clean, comfortable, and enjoyable, with unique features like live macaws that enhanced the customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing of repairs and parts, feeling that certain recommendations were unnecessary or overpriced.
Overall Experience
The majority of customers reported positive experiences, with many stating they would recommend the dealership to others and return for future services.
- BSBartleby ScrivenerNov 15, 20255.0Justin is phenomenal. Trust him to schedule what you need and keep your car running smoothly. He is very personable and actually remembers his customers. We hate to go in for service, but Justin makes it painless.
- THTowayn HeavenNov 15, 20255.0The best experience I’ve had getting my car serviced! Justin, the receptionist, was very friendly and helpful. The atmosphere was calm, clean, pleasant, and even spacious. My Mini’s issues were addressed and fixed, and a video summary of what the mechanic did was texted to me. I’m actually looking forward to my next service check up😊
- SSSusanNov 14, 20255.0The scheduling, figuring out and fixing my tire problem was smooth and efficient. Communication was professional. Everything wasgrwat.
- JMJ. T. MooneyNov 6, 20253.0Usually excellent service but this time my car was not detailed/cleaned at all. I needed to leave for a flight ✈️ out of town & didn't have time to return to the service desk. Disappointed especially considering how costly service has gotten.
- GRGretchen RingsNov 4, 20255.0They have live Macaws 🦜! What else can you ask for! 🤪 But seriously, the service is outstanding. From the service desk check in to the salesperson who helped me set up the app and learn so much more about my MINI while I waited. Also, the car wash included interior cleaning that was also top notch. Very worth the drive from my home on the Southside of Chicago.
Frequently Asked Questions About MINI of Glencoe
What are the operating hours of MINI of Glencoe during weekdays?
MINI of Glencoe is open from 7:30 AM to 8:00 PM Monday through Thursday, and from 7:30 AM to 6:00 PM on Friday.
Is MINI of Glencoe open on Sundays?
No, MINI of Glencoe is closed on Sundays.
Does MINI of Glencoe offer contact-free sales options?
Yes, MINI of Glencoe provides remote, virtual, and contact-free sales options.
What special sanitization measures does MINI of Glencoe have in place?
They have enhanced sanitization processes, including Anti-Microbial vehicle treatments, to ensure safety.
Does MINI of Glencoe provide oil change services?
Yes, oil change is one of the services offered at MINI of Glencoe.
Is valet pick-up and drop-off service available at MINI of Glencoe?
Yes, MINI of Glencoe offers pick-up and drop-off valet service for customers.
What payment methods does MINI of Glencoe accept?
They accept payment via check, debit card, and mobile NFC payments.
Are there any nearby car dealerships to MINI of Glencoe?
Yes, nearby car dealerships include Fields Infiniti of Glencoe and CarMax, which may be useful for comparing vehicle options.
Can I visit other businesses or attractions near MINI of Glencoe before or after my appointment?
Yes, nearby places include Château Payne hotel and bar for dining or entertainment, and Temple Jeremiah for local cultural visits.
Are there any nearby veterinary services around MINI of Glencoe?
Yes, BluePearl Pet Hospital, Glencoe Animal Hospital, and MedVet North Shore are nearby veterinary facilities convenient for pet owners visiting the area.