Business Details
About
Car DealerUsed Car DealerAuto Body RepairAuto Accessories StoreAuto Parts Store
Service offering pick-up and drop-off valet. Sales has remote, virtual, contact-free options. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
2,106 reviews
5 stars
1,955
4 stars
72
3 stars18
2 stars13
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, with many highlighting specific employees like Justin and Cesar for their exceptional service.
Communication
The dealership was noted for its clear and frequent communication throughout the car buying and servicing processes, including the use of informative videos.
Service Quality
Overall, customers reported high satisfaction with the quality of service, including efficient repairs and thorough inspections, although there were some isolated complaints about specific service experiences.
Sales Experience
Many customers had positive experiences during the car buying process, appreciating the knowledgeable and non-pushy sales approach.
Facility Environment
The dealership's clean and welcoming environment, along with complimentary amenities, contributed to a pleasant customer experience.
- APanne pezzillo5 days ago5.0Justin was highly communicative during my recent service appointment—he explained to me in detail what work was needed and timeframes and he engaged with my extended warranty provider to ensure applicable repairs were covered through my policy. I left Mini of Glencoe confident that the repairs were completed and aware of upcoming routine service timelines.
- WYWB YangJan 5, 20265.0I had an excellent experience working with Justin Rodriguez as my MINI service advisor. He was professional, kind and genuinely attentive throughout the entire process. Justin took the time to explain the service details, kept me updated, and made sure everything was handled smoothly and efficiently. Highly recommend Justin Rodriguez if you are servicing your MINI.
- LSLucy SampsonJan 4, 20265.0Joe went above and beyond with helping me get the MINI of my dreams! He not only helped with the back and forth between finance on the phone, but also got us out the door quickly! Excellent communication, clear instructions, and made me one happy customer!
- CMCheyenne MedinaJan 2, 20265.0I went in looking at a Ford Bronco I had called earlier that day & upon arrival my Salesperson Ana had everything set up & ready for me. I brought a few bumps in my own process to purchase the car BUT she figured it out along the way & made the process extremely smooth for me. She stayed positive & made my experience one to remember. Don’t mind the snow I took pics after purchase haha.
- MMMichelle MaleskiDec 14, 20255.0From start to finish, this dealership delivered truly excellent service. The team went above and beyond by providing a loaner vehicle on an extended basis, which made a huge difference and was incredibly appreciated. The showroom itself is beautiful-welcoming, comfortable, and thoughtfully designed. The extra touches really stood out: great swag, along with complimentary snacks, coffee, and tea, which made every visit feel relaxed and first-class. A special thank you to Terry and Justin for their professionalism, attentiveness, and genuine care throughout the entire process. They made everything seamless and stress-free. Highly recommend this dealership to anyone looking for exceptional service and a top-notch experience.
Frequently Asked Questions About MINI of Glencoe
What are the operating hours of MINI of Glencoe during weekdays?
MINI of Glencoe is open from 7:30 AM to 8:00 PM Monday through Thursday, and from 7:30 AM to 6:00 PM on Friday.
Is MINI of Glencoe open on Sundays?
No, MINI of Glencoe is closed on Sundays.
Does MINI of Glencoe offer contact-free sales options?
Yes, MINI of Glencoe provides remote, virtual, and contact-free sales options.
What special sanitization measures does MINI of Glencoe have in place?
They have enhanced sanitization processes, including Anti-Microbial vehicle treatments, to ensure safety.
Does MINI of Glencoe provide oil change services?
Yes, oil change is one of the services offered at MINI of Glencoe.
Is valet pick-up and drop-off service available at MINI of Glencoe?
Yes, MINI of Glencoe offers pick-up and drop-off valet service for customers.
What payment methods does MINI of Glencoe accept?
They accept payment via check, debit card, and mobile NFC payments.
Are there any nearby car dealerships to MINI of Glencoe?
Yes, nearby car dealerships include Fields Infiniti of Glencoe and CarMax, which may be useful for comparing vehicle options.
Can I visit other businesses or attractions near MINI of Glencoe before or after my appointment?
Yes, nearby places include Château Payne hotel and bar for dining or entertainment, and Temple Jeremiah for local cultural visits.
Are there any nearby veterinary services around MINI of Glencoe?
Yes, BluePearl Pet Hospital, Glencoe Animal Hospital, and MedVet North Shore are nearby veterinary facilities convenient for pet owners visiting the area.