Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Glen Carbon, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Glen Carbon location today.
Location
Hours
Reviews
4.1
578 reviews
5 stars
379
4 stars
75
3 stars
27
2 stars
21
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals who went above and beyond to assist.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of the rental cars, including reports of dirty interiors and mechanical problems.
Reservation Issues
Numerous customers experienced problems with vehicle availability, including last-minute cancellations and not receiving the reserved vehicle.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about poor service and unprofessional behavior from some staff members.
- TRTim RDec 27, 20255.0They picked me up at the body shop and had a car ready. Ethan was awesome. 100% a pleasent experience, so far.
- TTTKNov 9, 20255.0Big thumbs up to the young men up in Glen Carbon, IL. This day & age you just don’t see young guys this genuine, it was very refreshing at least from my stand point.
- WCWhitley ClineNov 6, 20255.0The staff was amazing and so helpful. Bryce was the main person I was dealing with & was so nice and attentive! Would rent from them again!
- LOLess oleeOct 28, 20255.0Staff is friendly, fast, and helpful. Cars are clean and ready to go.
- PPPamelaOct 23, 20254.0Customer facing provider (Ian) had very poor behavior. Manager (Grant) stepped in and remediated the situation. Conner and Grant had excellent customer service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Glen Carbon, IL?
Enterprise Rent-A-Car in Glen Carbon offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the rental office hours for Enterprise Rent-A-Car in Glen Carbon?
The Glen Carbon location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.
How can I make a reservation for a rental car at Enterprise Glen Carbon?
You can reserve a rental car online through their website or reservation URL at https://www.enterprise.com/en/car-rental-locations/us/il/glen-carbon-0126.html.
Does Enterprise Rent-A-Car in Glen Carbon accept credit cards?
Yes, they accept several payment methods including American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there an option for airport pick-up when renting a car at this Enterprise location?
Yes, Enterprise Rent-A-Car in Glen Carbon offers airport pick-up service as part of their rental options.
Are there any discounts available at Enterprise Rent-A-Car in Glen Carbon?
Yes, this location offers discounts for active military members.
What nearby facilities can I visit after picking up a rental car from Enterprise in Glen Carbon?
Nearby, you can visit places like Planet Fitness for a workout, or enjoy a meal at IHOP, both great options after renting a vehicle.
What nearby medical facilities are close to Enterprise Rent-A-Car in Glen Carbon?
Several medical facilities are nearby including Gateway Urgent Care and Gateway Medical Group with various specialists, convenient for medical visits before or after your rental.
Are there any nearby places to shop or get services when renting a car at Enterprise in Glen Carbon?
Yes, nearby shopping and service options include Dance Counts Dance Supply, LLC, American Cleaners for dry cleaning, and CPR Cell Phone Repair Glen Carbon for electronics repair.
How can I contact Enterprise Rent-A-Car in Glen Carbon for inquiries or support?
You can reach Enterprise Rent-A-Car in Glen Carbon by phone at +1 618-288-8812.