Many customers praised the friendly and professional demeanor of the drivers, highlighting their helpfulness and communication.
Efficiency
Numerous reviews noted the quick response times and efficient service provided by the towing company.
Billing Issues
A significant concern was raised regarding high charges and unclear billing practices, with one customer expressing dissatisfaction over being forced into using this company by law enforcement.
Overall Satisfaction
Most customers expressed high satisfaction with the service, recommending the company for its promptness and quality of assistance.
JV
Jurl V
1 day ago
5.0
Got to me quickly when I was on the highway with a flat. Recommended a tire repair shop that was reputable and open until midnight. Great service all around!
JD
Joyce Duda
1 day ago
5.0
Robert was my driver. He helped me manage what started out as a stressful time to a safe arrival of our destination. He was professional and made it a very positive experience.
JM
John Malesh
4 days ago
5.0
Jared was terrific in offering options and suggestions that led me to be delivered safely and conveniently. It was Friday afternoon and he could have called it a day but volunteered his services and time. Very easy to use process
SS
Stephanie
4 days ago
5.0
The gentleman who assisted me was very kind. He made sure I had secured a ride and was safe before he took my vehicle. I would absolutely use them again.
FK
Florian Kurila
Feb 5, 2026
1.0
This towing company was chosen by the state trooper, not by me, and it cost me almost 10 times more than another available option.
I had already received a quote of $550 from another towing company for the same 15-mile tow, but I was told it was not possible to wait about 30 more minutes, so this company was selected instead. I then ended up being charged over $5,000.
The invoice includes unnecessary equipment and charges that were not required for the situation. There were also attempts to increase the price during the service, leaving me with no real choice at the scene.
Being forced into a tow company chosen by law enforcement that charges 10× more than the market rate is unacceptable. Extremely poor experience and very unfair billing. I do not recommend this company.
What types of towing services does Schock's Towing offer?
Schock's Towing offers heavy duty towing, light duty towing, heavy equipment hauling, specialty vehicle hauling, recovery, and long distance towing services.
What are the operating hours of Schock's Towing?
Schock's Towing operates 24 hours a day, 7 days a week, including emergency hours.
Where is Schock's Towing located?
Schock's Towing is located at 221 Sola Dr, Gilberts, IL 60136, USA.
How can I contact Schock's Towing?
You can contact Schock's Towing by phone at +18474850017 or +18474282603, or email at schockstowing24@gmail.com.
What payment options are accepted at Schock's Towing?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
In which areas does Schock's Towing offer its services?
Schock's Towing serves many cities in Illinois including Gilberts, Elgin, Arlington Heights, Schaumburg, Fox River Grove, and many others in the Fox Valley area.
Is Schock's Towing accredited or associated with any organizations?
Yes, Schock's Towing is associated with BBB and Wreckmaster.
What nearby automotive services are available close to Schock's Towing?
Nearby you can find Braasch Automotive (automotive repair and tire services), Limitless Towing (towing and emergency roadside service), and Quick Tire Shop Hablamos Espanol (tire and towing services). These places can assist with vehicle repair or maintenance needs.
Are there nearby places for equipment rental near Schock's Towing?
Yes, the U-Haul Neighborhood Dealer nearby offers truck rentals which could be useful before or after towing services.
What local businesses near Schock's Towing might customers visit for landscaping or home improvement?
Customers might visit Orion Land Water Snow for landscaping and Meyer Signs for sign making. Additionally, Vidal Landscaping and Everest Excavating Inc provide home improvement services nearby.
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