Business Details
About
Towing Service Station
Schock's Towing provides high-quality heavy-duty towing and heavy equipment hauling services to the Elgin, IL & Fox Valley area in Illinois.
Location
Hours
Reviews
4.8
654 reviews
5 stars
596
4 stars
21
3 stars4
2 stars0
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, friendliness, and efficiency of the drivers.
Response Time
Many reviews highlighted the quick response times, with drivers often arriving much sooner than expected.
Communication
Excellent communication was frequently noted, with drivers keeping customers informed throughout the process.
Customer Satisfaction
Overall, customers expressed high satisfaction with the service, often recommending the company to others.
- JHJulie hedrick5 days ago5.0In my time of need Robert absolutely helped me. Thank you so much for moving the tool box and being really careful with it. I would most definitely recommend this tow company to friends and family.
- DMDeborah M6 days ago5.0My radiator hose came off while I was at a location shopping. I called the dealership and asked if it would be alright for me to drive to their location for hopefully a quick repair , they suggested I did not drive it and have it towed, even though they were only a few blocks away. They gave me the number to this towing company as I was trying to get the situation under control as quickly as possible and they said this was a local company they sometimes used. The tow truck driver showed up quickly and actually put my hose back on and I was able to drive a block away and refill my antifreeze at an Auto Zone location. He saved me the trouble of having to take my vehicle to the dealership and I was able to drop my passengers off and drive an hour away to get myself home safely. I don’t remember his name because I was pretty flustered by the whole situation but A big shout out to him for his prompt and courteous service. I have added them to my contacts should I ever need assistance again I will definitely call them.Technically I called for a tow and was charged for that service but he helped me out in a different way, which worked out even better! Update I just looked at my invoice and Robert Travis is listed as the driver from Tilford Towing in Belvidere Il.
- DPDonna Provenzano6 days ago5.0Driver was very helpful with my questions. They arrived when they said they would. He was friendly and polite.
- LSLaura SnowDec 31, 20255.0Great they helped move my mower off of a stump and saved my husbands back from damage. Getting to old for that lifting! Guys were very kind and worked fast! Was $100 but worth not hurting our backs!
- TJTwana JohnsonDec 19, 20251.0Awful. Granted it was cold and icy out. I had put my car in neutral with my handbrake on ready for the driver. He said he had it from there so I came inside. 5 minutes later he phoned to ask how the hand released. I said just press the button to release it. I went down there and he had yanked with a lot of strength in the opposite direction towards the back seat. Breaking sone plastic in the center console. His excuse was that it was frozen. It wasn’t. It engaged with ease, as always when I set it. 3 clicks. I called his manager and sent pictures. Hunter said the owner would be in the next day. Crickets. I texted again and asked what their process was. Crickets. I left a vm. Crickets. People are human and make mistakes but the lack of accountability is now causing me to file in small claims court. The drivers actions caused both wheels to be locked up and the hand brake to be damaged. My mechanic was able to tease the wheels but now I have no functioning handbrake. I highly recommend using another tow company.
Frequently Asked Questions About Schock's Towing
What types of towing services does Schock's Towing offer?
Schock's Towing offers heavy duty towing, light duty towing, heavy equipment hauling, specialty vehicle hauling, recovery, and long distance towing services.
What are the operating hours of Schock's Towing?
Schock's Towing operates 24 hours a day, 7 days a week, including emergency hours.
Where is Schock's Towing located?
Schock's Towing is located at 221 Sola Dr, Gilberts, IL 60136, USA.
How can I contact Schock's Towing?
You can contact Schock's Towing by phone at +18474850017 or +18474282603, or email at schockstowing24@gmail.com.
What payment options are accepted at Schock's Towing?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
In which areas does Schock's Towing offer its services?
Schock's Towing serves many cities in Illinois including Gilberts, Elgin, Arlington Heights, Schaumburg, Fox River Grove, and many others in the Fox Valley area.
Is Schock's Towing accredited or associated with any organizations?
Yes, Schock's Towing is associated with BBB and Wreckmaster.
What nearby automotive services are available close to Schock's Towing?
Nearby you can find Braasch Automotive (automotive repair and tire services), Limitless Towing (towing and emergency roadside service), and Quick Tire Shop Hablamos Espanol (tire and towing services). These places can assist with vehicle repair or maintenance needs.
Are there nearby places for equipment rental near Schock's Towing?
Yes, the U-Haul Neighborhood Dealer nearby offers truck rentals which could be useful before or after towing services.
What local businesses near Schock's Towing might customers visit for landscaping or home improvement?
Customers might visit Orion Land Water Snow for landscaping and Meyer Signs for sign making. Additionally, Vidal Landscaping and Everest Excavating Inc provide home improvement services nearby.