Galesburg Ford

4.5
744 reviews
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Business Details

2201 West Main, Galesburg, IL
61401-3262, United States
(309) 381-1342
https://www.galesburgfordil.com/

About

Ford Dealer
Galesburg Ford is a trusted car dealership in Central Illinois with a vast selection of vehicles, a state-of-the-art service center and an expert team. From your favorite F-Series trucks to family-friendly SUVs, commercial vehicles and more, our inventory is fully stocked with any model you might be considering. Plus, you can count on us to provide competitive pricing and enticing incentives to help you save big on your purchase. Let us support you after the sale with certified Ford service nearby, so you can rest easy knowing your muscle car or work truck is in qualified hands. Don’t wait to visit our Ford dealership in Galesburg, IL, to let us know how we can assist you!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Galesburg Ford
2201 West Main, Galesburg, IL
61401-3262, United States

Hours

Reviews

4.5
744 reviews
5 stars
575
4 stars
75
3 stars
21
2 stars
16
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.

Service Quality

The service department received high marks for quick turnaround times, effective communication, and thorough inspections.

Sales Experience

Many customers reported positive experiences during the car buying process, noting the professionalism and helpfulness of sales staff.

Transparency

Several reviews mentioned the dealership's efforts to maintain transparency, particularly through detailed explanations and follow-up communications.

Mixed Feedback

While most reviews were positive, a few customers expressed concerns about billing issues and communication lapses.
  • DW
    David Ward
    Oct 14, 2025
    5.0
    I was given a HUGE runaround by my extended warranty company. The transmission went out of my 2021 F150 and I had American Dream Auto Protection. They need to rename it AMERICAN NIGHTMARE AUTO REJECTION!!! After literally MONTHS of trying to get them to honor their warranty that I was paying $150 per month for they just FLAT OUT DENIED MY CLAIM sighting normal wear and tear. Ford of Galesburg went WAY ABOVE and BEYOND to help me out of this HORRIBLE mess I was in and did it in an affordable way. Britney and Eric in Service pulled every strung they had because they know how badly I was being treated by this extended warranty company. To make matters worse… I was stuck driving my old Harley for months or my even older 1978 F150. I was given a loaner vehicle to drive for a while (VERY GRATEFUL FOR THAT) and ultimately they made things work for my situation. LOVE LOVE LOVE THIS DEALERSHIP and the staff. HATE HATE HATE the CRAPPY auto warranty company that I “had” and am literally taking LEGAL ACTION against them and will be getting support from the fine folks at Ford of Galesburg. They are truly a dealership with their customers best interest at heart. Thank You everyone at Ford of Galesburg
  • MB
    Mel B
    Sep 4, 2025
    5.0
    Ken and Curt were great to work with. They made the process of purchasing a car smooth and efficient from start to finish. Highly recommend.
  • SM
    Shelley Missavage
    Aug 29, 2025
    5.0
    Service department is very much appreciate! They communicate with the owner if there is anything wrong with the car! I'm very pleased with the service !
  • CC
    Chad Case
    Aug 21, 2025
    5.0
    Quick diagnosis and quick turnaround. Always kept in touch while my truck was being fixed. Super friendly environment.
  • CD
    Connie Davis
    Aug 17, 2025
    5.0
    The service dept gals are excellent. She got my walker out of car for me, then brought my car right back to the door and put my walker in the car again. I appreciated that they went above and beyond for a customer
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Frequently Asked Questions About Galesburg Ford

What types of vehicles does Galesburg Ford offer?

Galesburg Ford offers a wide selection of vehicles including F-Series trucks, family-friendly SUVs, and commercial vehicles.

What are the operating hours of Galesburg Ford?

Galesburg Ford operates Monday from 8:30 AM to 7:00 PM, Tuesday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.