Enterprise Rent-A-Car

3.9
243 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Galesburg, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Galesburg location today.

Location

Enterprise Rent-A-Car
165 S Seminary St, Galesburg, IL
61401, United States

Hours

Reviews

3.9
243 reviews
5 stars
154
4 stars
19
3 stars
9
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and helpfulness is generally positive, with many customers praising the courteous and accommodating nature of the employees.

Vehicle Condition

Several reviews highlight issues with vehicle cleanliness and maintenance, with customers reporting dirty cars and mechanical problems.

Reservation Issues

Multiple customers experienced problems with vehicle availability, including last-minute cancellations and not receiving the reserved vehicle type.

Rental Process

The rental process is often described as quick and easy, although some customers noted long wait times and staffing issues.

Overall Experience

While some customers had great experiences, others expressed significant dissatisfaction, particularly regarding management and corporate policies.
  • JC
    Joshua Creek
    4 days ago
    1.0
    Called about 2 weeks ago reserved a vehicle double checked with the total would be three times with three different people. It wasn't until the last minute they mentioned additional $300 charge Why is there always somebody trying to sneak something in the back door with hidden or unmentioned fees Nevertheless just ended up taking my own vehicle Ugh
  • HS
    Holly Swearingen
    Nov 16, 2025
    5.0
    Vehicles always clean and reliable. Quick check out and I have always used the after hour drop off my only complaint is never enough room to park its usually full when we return.
  • EZ
    Edward Zabelka
    Nov 16, 2025
    3.0
    I had good luck with this enterprise facility. They didn’t screw me out of about 80 or $100 like the one in Oak lawn. Illinois did.
  • JC
    Jennifer Chokas
    Nov 7, 2025
    5.0
    Our car was out of commission and we needed a rental car. The reservation, pickup and return went very smoothly. The employees at the Galesburg Enterprise were very friendly and helpful! This is our 3rd time renting from them and we will definitely use them again!
  • CM
    chris morrison
    Oct 21, 2025
    1.0
    I guess if you’re trying to rent a car in Galesburg, you’re stuck with these guys, which is unfortunate. I arrived via Amtrak from Reno, NV with the goal of renting a car for a couple of days and doing some sightseeing (Herbert Hoover, Effigy Mounds). They were surprised anyone would come here for tourism. I’d made the reservation online as I’ve done numerous times in the past with Enterprise. Upon arrival I’m told that I cannot rent a car with a debit card. I usually book with enterprise (and pay more I might add) specifically because they accept debit cards. I just rented a car last week to drive from Washington to Nevada to catch the train. It turns out debit cards are fine with Enterprise all over the country except in Galesburg. Something about the local owner’s decision. First time to Galesburg and definitely my last. Thank God there’s another train this evening.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Galesburg, IL?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles to meet your rental needs.

What are the business hours for Enterprise Rent-A-Car in Galesburg?

The location is open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.