Enterprise Rent-A-Car

3.9
253 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Galesburg, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Galesburg location today.

Location

Enterprise Rent-A-Car
165 S Seminary St, Galesburg, IL
61401, United States

Hours

Reviews

3.9
253 reviews
5 stars
162
4 stars
19
3 stars
8
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including last-minute cancellations and not receiving the reserved vehicle.

Vehicle Condition

There were complaints about the cleanliness and condition of the vehicles, with some customers receiving dirty or damaged cars.

Rental Process

While some customers found the rental process quick and easy, others experienced significant delays and issues with hidden fees.
  • RG
    R.LInden Glaser
    Jan 3, 2026
    5.0
    Rental experience was quick and easy . Staff was friendly , knowledgeable , and efficient . It was a stress free transaction. I will use Enterprise again .
  • MW
    Mac Arthur Wheeler
    Jan 1, 2026
    5.0
    I had a great experience with Zack at this location. He was extremely helpful and managed the process well, even while dealing with a busy rush of other customers. He made sure I was taken care of properly. Highly recommend. 5 stars.
  • BP
    Barbara Preston
    Dec 30, 2025
    5.0
    The two young men assisting us were friendly, efficient, and knowledgeable. The whole experience was seamless
  • DG
    Danny Grooves
    Dec 12, 2025
    1.0
    Reserved a rental for noon the day before I needed it. Dude calls me saying they wouldn't be able to do the noon pickup time, and said he would call me when their "fleet" arrived. Boy was that a lie. Its been over three days and no one has called to follow up. I will never rely on Enterprise for any rental needs ever again
  • LD
    LISA dzurovicin
    Dec 12, 2025
    1.0
    So far its not a good review because enterprise has known for a week about our reservation for a vehicle so our vehicle could get fixed through insurance company, they made all the plans and enterprise didn't come through, so we had to cancel getting our vehicle fixed for another time and we called enterprise to let them know when its scheduled to be fixed again and they said no promises on getting a vehicle then either

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Galesburg, IL?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles to meet your rental needs.

What are the business hours for Enterprise Rent-A-Car in Galesburg?

The location is open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.