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Publicly Sourced

Hesgard Collision Center - Freeport

About

Auto Body Shop
Each customer and vehicle deserve the same respect and detailed attention. Instilling confidence in each customer that walks through our doors is one of our core duties; this only comes through us providing world class customer service, and successful execution of all aspects of the repair process. By repairing vehicles, correctly, through a focus on the vehicle, paint and industry product makers’ documented procedures, we will maintain the highest levels of quality in our collision repairs. We want the consumer to expect the exceptional quality that we deliver. It is our belief that we will change the landscape of the industry in all the communities that we serve.

Location

Hesgard Collision Center - Freeport
304 East Washington Street, Freeport, IL
61032, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

Boost local visibility and reputation with reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.