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Jiffy Lube

4.1
(244 reviews)

Business Details

440 E South St, Freeport, IL
61032, United States
(815) 233-5322
https://www.jiffylube.com/locations/il/freeport/2655

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FREEPORT. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
440 E South St, Freeport, IL
61032, United States

Hours

Reviews

4.1
244 reviews
5 stars
153
4 stars
41
3 stars
11
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers appreciated the fast and efficient service, often noting quick turnaround times for oil changes.

Customer Service

The staff received positive feedback for being friendly, courteous, and professional, although there were some reports of rude interactions.

Quality Concerns

Several reviews highlighted issues with service quality, including improper oil changes, equipment failures, and upselling unnecessary services.

Pricing Issues

Customers frequently mentioned high prices for services, with some feeling that they were overcharged for basic maintenance tasks.

Cleanliness and Maintenance

There were complaints about the cleanliness of the facility and the condition of the equipment, which affected customer perceptions.
  • JK
    Jim Kuehl
    Feb 18, 2026
    5.0
    Fast friendly service.
  • JS
    John Scott
    Feb 17, 2026
    2.0
    Equipment breakdown delayed services way too much. Took my vehicle in for Oil change, tire rotate and transmission service. Took almost two hours to complete because air supply for tools broke. They had to run and get parts to fix. Something this critical for services should be better maintain. The whole place looks unkept. Bathroom dirty, no drying tools in dispenser roll was sitting on service counter. I go there because I like Penzoil products. But I think I will have to find somewhere else. Had cabin filter and air filter replaced was shown they were dirty but the replacements were definitely overpriced. I paid $99 for an authentic oil change on a 4 cylinder engine. That's higher than what many places charge. No apologies for the delays, and no discount for the long delay either. Cannot recommend.
  • TS
    Tanya Scherer
    Feb 16, 2026
    1.0
    I normally try to leave good reviews for businesses but this place about caused my motor to sieze. They did not change the oil plug and unbeknownst to me my van was leaking oil, started smoking from the engine,took it to another shop and they said the oil plugs seal was bad. They also said it should be changed with each oil change. Do better Jiffy Lube!
  • JV
    Jefferey Vogel
    Jan 26, 2026
    5.0
    When I need Lube, I always get it in a Jiffy 😂🥴
  • CM
    Chris McCanse
    Dec 6, 2025
    1.0
    I came to Jiffy Lube for the first time ever today only because I dont have a garage anymore to do my own work in and I was past due for a oil change. I was greeted right away buy a very friendly person. As they were doing the oil change they informed me I had a antifreeze leak and I suspected I did. Every so often its low. That was nice of them. But after pulling out I started to look at the receipt and noticed a bunch of issues. A lot of stuff they said they did but yet they did not do. They said they checked coolant level and it was good, Well 5 minutes after I left and saw they said they checked it, I went out and looked myself. I was over a half gallon low on coolant. Then is says they checked exterior light, I was in the vehicle a the light were never even turned on. They say I have a sealed battery, I do not and I have added water to it a few months ago, Says they checked air filter and I know they did not because they asked if I wanted it checked but I replaced it recently so I said no. Says they checked tire pressure, They only checked 1 tire and that was because I asked them to. Says they insect and lubricate chassis, They obviously did not because they said its sealed but yet I have multiple grease zerks on my chassis. Says they washed exterior windows and vacuumed the floors. None of that was done. I also noticed that the oil filter they put on is leaking so I am going to have to replace that as soon as I can. Not sure what else they did not do because all my other fluids were good. Horrible place to go.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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