AutoZone Auto Parts

4.2
188 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S W Ave in Freeport, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Freeport, IL or call us at (815) 232-2943.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1535 S West Ave, Freeport, IL
61032, United States

Hours

Reviews

4.2
188 reviews
5 stars
118
4 stars
30
3 stars
18
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a wide selection of parts and products, often finding what they needed in stock.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude service and unhelpful staff, indicating inconsistency in customer experiences.

Pricing

Some customers mentioned that prices were higher compared to competitors, but others felt the service quality justified the cost.

Installation Assistance

Several reviews appreciated the staff's willingness to assist with installations, such as batteries and wipers, enhancing the overall service experience.
  • TD
    taisa deberry
    Nov 11, 2025
    5.0
    Go to spot for all my parts and if they don't have them, they get them in next day!
  • JW
    James Waller
    Oct 19, 2025
    5.0
    Manager comes out with a smile and tests my battery, Then he tests my alternator. He says "This is a 1yr old Napa more than likely under warranty." Well, without the origional sales receipt they won't cover it... So i go back inside and buy a $230 battery and he punches my ph # into computer. BAM! Warranty on file. Lesson learned from experiance? Go to AZ for all future needs. Thanks Brother! As if your competance wasn't reassuring enough, but you were very polite and helpful when i was a bit stressed out.
  • MM
    meowowoowprhegyehegdhwu
    Sep 30, 2025
    5.0
    barry was super helpful when our battery died! helped install it and everything, saved us from a lot of trouble
  • MA
    mando aldana
    Sep 3, 2025
    5.0
    Came in w a alternator that we had no model # or idea how to look it up Graysea went above and beyond to make sure she could test it for us thank you so much Graysea!!!
  • JC
    Joely Christiansen
    Jul 31, 2025
    5.0
    THANK YOU BARRY! Put in a new battery and cathode for me and now my little Toyota is running like a dream again!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Freeport, IL?

AutoZone Auto Parts in Freeport, IL is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.