Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S W Ave in Freeport, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Freeport, IL or call us at (815) 232-2943.
Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Barry and Trey for their exceptional service.
Product Availability
Customers noted that AutoZone typically has the parts they need in stock and can order items quickly if not available.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with rude staff or incorrect parts, indicating inconsistency in service quality.
Pricing
Several reviews mentioned that AutoZone's prices are generally reasonable, though some noted they can be higher than competitors.
JM
Jacob McPeek
Jan 28, 2026
5.0
I sent my mom to oreillys on 1/26/26 to get her battery replaced. The manager for Oreillys said it was too difficult and would take too long to replace without even looking at it.
AutoZone had her battery replaced in under 15 minutes. So, if you're in the Freeport area and someone you care about runs into car trouble, DO NOT send them to oreillys. Tell them to go to AutoZone where the have knowledgeable employees who will actually get the job done.
RS
Ryan Snyder
Jan 20, 2026
5.0
I wanted to share my experience today at the Freeport location of AutoZone. I work in Freeport, but I live in Belvidere and I was having an issue with my battery needing to be replaced on a very cold day and I didn't have much time to deal with it. I spoke with Barry who works there, and he checked to see if they had the exact battery that I needed which they did, and he informed me that as long as the battery wasn't in a difficult position that he would be happy to replace it for me on sight. When I arrived, I spoke with Barry who remembered our earlier conversation, and he immediately went to work to help me. Barry was very professional and had my battery replaced in a very short amount of time. I could not be happier with the customer service that I received, and I would not hesitate to return to AutoZone and to Barry for any of my automotive needs.
AT
Ana Torres
Jan 15, 2026
1.0
The GM is very unprofessional, I had called for my dad informed if my father still had warranty on a part as he’s looking into it he started asking why do you need them very rude and I said idk am asking for my dad does he still have warranty y stated no he does not. My dad knew he did but wasn’t sure so I called the Rockford store they said he did. This is unprofessional and unacceptable if he still has warranty why are you denying it? He is technically stealing and this is so uncalled for. Why did he need to know why he needs them? It’s just a stupid question. If he paid for the warranty he shouldn’t be told he did not have it when in reality he did
TD
taisa deberry
Nov 11, 2025
5.0
Go to spot for all my parts and if they don't have them, they get them in next day!
TT
Tay
Nov 11, 2025
5.0
Go to spot for all my parts and if they don't have them, they get them in next day!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Freeport, IL?
AutoZone Auto Parts in Freeport, IL is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts on S West Ave?
You can find a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and hard parts.
Can I shop for AutoZone products online and pick them up at the Freeport store?
Yes, you can shop AutoZone products online and pick them up in-store at the Freeport location.
What brands are available at AutoZone Auto Parts in Freeport?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Freeport for customer service?
You can contact their customer service by calling (815) 232-2943 or emailing customer.service@autozone.com.
Are there other automotive parts stores nearby the AutoZone on S West Ave?
Yes, nearby automotive parts stores include another AutoZone location and O'Reilly Auto Parts, both within the local area for your convenience.
What other stores are close to AutoZone where I can shop or dine?
Near AutoZone, you can visit Family Dollar for general retail, Spring Grove Restaurant and Family Affair Restaurant for dining, and Freeport Plaza for a variety of shopping options.
Where can I find fitness services near AutoZone in Freeport?
Workout Anytime Freeport gym is nearby if you're looking to fit a workout into your day near AutoZone.
Are there financial services near AutoZone in Freeport?
Yes, you can find financial services such as Fifth Third Bank and Western Union nearby for banking and money transfer needs.
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