Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Franklin Park #2575 in Franklin Park, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Franklin Park, IL or call us at (847) 451-4065.
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of knowledge.
Management Issues
Several reviews mention poor management, with specific complaints about managers being unhelpful or rude.
Product Knowledge
Customers expressed concerns about staff's product knowledge, with some employees relying on external resources for assistance.
Positive Experiences
Despite negative feedback, many customers highlighted positive experiences with specific employees who provided exceptional service.
CO
Chluy ohm
3 days ago
1.0
Return process is a joke bunch of BS always tomorrow tomorrow like if you not wanting to do then just get to the point don’t have the customer waiting thinking you guys are going to do something about the issue.
Been since Tuesday waiting Like get it together
JR
Julia Razenski
Dec 20, 2025
2.0
Giorgio rios is a very Rude and lazy manager he refuses to check batteries and takes for ever in the bathroom i had to wait 40 minutes to do a return because the red shirt people in the front needed his approval Get rid of this guy totally unacceptable i am never coming back here thank you to the sweet boy in the front for being responsible
PN
Plamen Natchev
Dec 1, 2025
1.0
The autozone team needs more training before offering services to switch out batteries. The person who changed my battery had little knowledge and was using YouTube videos to educate himself on the spot. Physically he was not strong enough to lift the battery out so I had to do it myself. He incorrectly placed the battery back in and I had to redo this on my own time. Less improvising and more general training as this should have been an easy task.
AG
Albert P Gruchalski
Nov 24, 2025
5.0
Picked up headlight bulbs for Subaru Outback. Bulbs were right at the front door.
RS
Robert Szabla
Oct 26, 2025
5.0
Great place and great staff working there. Very helpful.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Franklin Park?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Franklin Park, IL?
It is located at 3040 Mannheim Rd, Franklin Park, IL 60131, USA.
What types of products can I find at AutoZone Auto Parts Franklin Park?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup services.
Which automotive brands are available at AutoZone Auto Parts Franklin Park?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts Franklin Park for customer service?
You can call them at (847) 451-4065 or email customer.service@autozone.com.
Is AutoZone Auto Parts Franklin Park open on Sundays?
Yes, it is open from 8:00 AM to 8:00 PM on Sundays.
What nearby automotive repair services can customers use near AutoZone Franklin Park?
Nearby automotive repair options include Ziebart, Velasquez & Sons Mufflers, and Chicago Discount Tires, which can help with detailing, mufflers, tire services, and more.
Are there nearby dining options customers can visit before or after shopping at AutoZone?
Yes, nearby dining options include KFC, Lulu Belle's Pancake House, Chipotle Mexican Grill, and Pizza Hut for a variety of meals.
What nearby accommodations are available for travelers visiting the AutoZone Franklin Park area?
Nearby hotels include Best Western Plus O'Hare International South Hotel, Rodeway Inn Hotel, Comfort Inn, Ambiance, and Prestige Club Escapes.