Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Frankfort.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
129 reviews
5 stars
88
4 stars
6
3 stars
3
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ruben, Sonya, and Kieran for their professionalism and knowledge.
Service Quality
While some customers reported positive experiences with quick and efficient service, others experienced significant issues such as oil leaks, stripped drain plugs, and unprofessional behavior from staff.
Inconsistency
Several reviews noted a lack of consistency in service quality, with some visits being excellent while others resulted in poor experiences, leading to a loss of trust in the location.
Pricing Issues
Customers expressed frustration over unexpected charges and perceived high prices, particularly in relation to Groupon offers and additional fees.
Safety Concerns
Multiple reviews mentioned serious safety issues, including improper oil changes that led to leaks and even a fire, raising concerns about the competence of the staff.
- LCLuis Camara4 days ago4.0Satisfied with the work
- AHAlex HamiltonOct 20, 20255.0Ruben was awesome! Explained everything well and the team got it all done fast and seemed to work well together!
- TGTania GonzalezOct 19, 20255.0Best oil change experience. Ricardo was so much help. He goes above and beyond to give excellent customer service. He is a very professional and helpful manager valvoline has at this location.
- RJRose JostOct 6, 20251.0I got my oil changed and at the end, they said my oil pan was stripped, and that they blamed the last place I went to because it’s completely “preventable”. They said it wasn’t leaking though and that I had a few days to go get it fixed. But when I got home, it was leaking all over my garage.
- JAJames AnomaOct 5, 20251.0Got oil changed and within minutes of leaving my car caught fire. This location is independent and has denied any responsibility, leaving me on the hook to get a new car. DO NOT GO HERE!!!!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Frankfort offer?
Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance services, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Frankfort?
It is located at 7800 W Lincoln Hwy, Frankfort, IL 60423, United States.
What are the operating hours of Valvoline Instant Oil Change in Frankfort?
The location is open Monday through Saturday from 8:00 AM to 7:00 PM and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required at this location.
Which payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When did the Valvoline Instant Oil Change in Frankfort open?
This location opened on May 15, 2023.
Is Valvoline Instant Oil Change open on major holidays like Thanksgiving and Christmas?
No, the location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby retail stores can I visit before or after my vehicle maintenance at Valvoline Instant Oil Change?
Nearby retail stores include Ross Dress for Less, Burlington, Dollar Tree, and T-Mobile, where you can shop while your vehicle is being serviced.
Are there dining options near Valvoline Instant Oil Change in Frankfort?
Yes, there are several nearby dining options such as A&W Restaurant, Abe's On Lincoln sports bar, Slice of Life Pizzeria, Hot Grill diner, Sanfratello's II Italian restaurant, and Kismet Restaurant.
Can I easily find car-related services near Valvoline Instant Oil Change in Frankfort?
Yes, nearby automotive services include Express Lube & Wash, Frankfort Car Wash, Auto Clinic (tire dealer and repair), and Pop's Auto Parts for your vehicle care needs.