Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lagrange Rd in Frankfort, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Frankfort, IL or call us at (815) 464-6841.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
292 reviews
5 stars
203
4 stars
57
3 stars
14
2 stars
7
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers, including quick installations and knowledgeable advice.
Staff Knowledge
Customers frequently mention the staff's expertise and ability to provide accurate information about products and vehicle issues.
Efficiency
Many reviews commend the quick service, particularly for battery installations and diagnostics, with several customers noting fast turnaround times.
Positive Environment
The store is described as having a friendly atmosphere, with many customers expressing appreciation for the helpfulness and kindness of the employees.
Mixed Experiences
While most feedback is positive, there are a few mentions of inconsistent service and issues with parts availability.
- LLLynda2 days ago5.0Staff were friendly and helpful. Store manager, Michael, installed new car battery, cleaned battery terminals and tray, and made sure it functioned properly. Thanks!
- LMLuke MJan 7, 20265.0Did a mobile order and picked it up the next day. There was an issue ordering the oil filter for my car but Alan helped me out over the phone. They recycled my oil for free and also threw out my broken oil extractor for me.
- VWvicky WesolowskiJan 6, 20265.0Liam was absolutely awesome. He checked my batter for me and found a loose connection. He took the time to fix it for me and sent me on my way. Thank you so much Liam for your help. Wonderful customer service.
- MHMannie HJan 6, 20265.0I had an outstanding experience at AutoZone thanks to Mike. He was beyond helpful, incredibly kind, and extremely knowledgeable. Mike took the time to patiently explain everything, answer all of my questions, and made sure I fully understood my options—without ever being pushy. His professionalism and genuine willingness to help made the entire experience stress-free and enjoyable. It’s rare to find customer service this great these days, and Mike truly went above and beyond. AutoZone is lucky to have him, and I’ll definitely be back because of his awesome service!
- CEColton EbbensDec 2, 20255.0My man Daniel K over at this AutoZone absolutely hooked me up. The man was unbelievably hospitable, knowledgeable about my vehicle, and replaced my battery real quick. 10/10 service. Wouldn’t expect that from a car parts store, but you can tell this man loves what he does and genuinely wants to help people.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Frankfort, IL?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Frankfort, IL?
The store is located at 20011 Lagrange Rd, Frankfort, IL 60423, USA.
What types of products are available at AutoZone Auto Parts on Lagrange Rd?
Products include auto parts, brake pads, car batteries, car accessories, and after-market automobile parts.
Which automotive brands does AutoZone in Frankfort carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services, including curbside pickup.
How can I contact AutoZone Auto Parts in Frankfort?
You can call them at (815) 464-6841 or email customer.service@autozone.com.
Are there competitive auto parts stores near AutoZone on Lagrange Rd?
Yes, nearby competitors include Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts.
What dining options are available near AutoZone Auto Parts in Frankfort?
Nearby dining options include Steak 'n Shake, Chick-fil-A, King Ray Creations LLC, Crepology, and Hog Wild Express, which offer a variety of meals before or after your visit.
Can I find banking services close to AutoZone Frankfort?
Yes, First Midwest Bank and Old National Bank are nearby for your banking and financial service needs.
What other helpful services are close to AutoZone Auto Parts on Lagrange Rd?
Nearby services include UPS Alliance Shipping Partner for shipping needs, Amazon Locker for package pickups, and Tool & Truck Rental Center at The Home Depot for tool and truck rentals.