AutoZone Auto Parts

4.5
291 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lagrange Rd in Frankfort, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Frankfort, IL or call us at (815) 464-6841.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
20011 Lagrange Rd, Frankfort, IL
60423, United States

Hours

Reviews

4.5
291 reviews
5 stars
202
4 stars
57
3 stars
14
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers, including quick installations and knowledgeable advice.

Staff Knowledge

Customers frequently mention the staff's expertise and ability to provide accurate information about products and vehicle issues.

Efficiency

Many reviews commend the quick service, particularly for battery installations and diagnostics, with several customers noting fast turnaround times.

Positive Environment

The store is described as having a friendly atmosphere, with many customers expressing appreciation for the helpfulness and kindness of the employees.

Mixed Experiences

While most feedback is positive, there are a few mentions of inconsistent service and issues with parts availability.
  • LM
    Luke M
    5 days ago
    5.0
    Did a mobile order and picked it up the next day. There was an issue ordering the oil filter for my car but Alan helped me out over the phone. They recycled my oil for free and also threw out my broken oil extractor for me.
  • VW
    vicky Wesolowski
    6 days ago
    5.0
    Liam was absolutely awesome. He checked my batter for me and found a loose connection. He took the time to fix it for me and sent me on my way. Thank you so much Liam for your help. Wonderful customer service.
  • MH
    Mannie H
    6 days ago
    5.0
    I had an outstanding experience at AutoZone thanks to Mike. He was beyond helpful, incredibly kind, and extremely knowledgeable. Mike took the time to patiently explain everything, answer all of my questions, and made sure I fully understood my options—without ever being pushy. His professionalism and genuine willingness to help made the entire experience stress-free and enjoyable. It’s rare to find customer service this great these days, and Mike truly went above and beyond. AutoZone is lucky to have him, and I’ll definitely be back because of his awesome service!
  • CE
    Colton Ebbens
    Dec 2, 2025
    5.0
    My man Daniel K over at this AutoZone absolutely hooked me up. The man was unbelievably hospitable, knowledgeable about my vehicle, and replaced my battery real quick. 10/10 service. Wouldn’t expect that from a car parts store, but you can tell this man loves what he does and genuinely wants to help people.
  • WH
    Waal Hinnawi
    Nov 10, 2025
    5.0
    This is the best AutoZone in the Chicagoland area. Mike and Sebastian took care of me and my car. I can’t tell you how much I’m thankful for their help and your guidance about to get for my vehicle. These guys actually care about the customers and not the money in their pocket if you want a good service and honest people come here

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Frankfort, IL?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Frankfort, IL?

The store is located at 20011 Lagrange Rd, Frankfort, IL 60423, USA.