Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide honest service.
Product Quality
Customers expressed satisfaction with the quality of products and installations, although there were some complaints about misrepresented items.
Mixed Experiences
While many reviews were positive, there were significant complaints regarding poor service and issues with specific products, particularly concerning golf carts.
Reputation
The business has a strong local reputation, with many long-term customers recommending it, but some reviews indicated serious concerns about ethics and customer care.
RL
Roger Look
6 days ago
5.0
Ppl are friendly and helpful
RH
Randy Hartman
Nov 1, 2025
5.0
They got everything you need to upgrade your truck.
JG
Jackson Graves
Sep 15, 2025
5.0
Incredible service. Best pricing by far. Felt like family.
GW
Gary White
Sep 4, 2025
5.0
Great business, would highly recommend Browns to anyone
CB
Cooper Beck
Aug 3, 2025
5.0
Wired up some lights in my truck topper (that I got elsewhere) and they were fast, professional, and great priced
Frequently Asked Questions About Brown's Truck Accessories
Do you offer installation of accessories?
Yes, we provide installation services for our truck accessories.
How far out are you with installation times?
Our installation schedule typically allows for most jobs to be completed within one week of booking.
Do you offer warranties on golf carts?
Yes, we provide warranties for our golf carts. The lithium battery is covered for 8 years, and we offer a 2-year bumper-to-bumper warranty.
Do you handle all service/warranty work?
Yes, our team manages all service and warranty work in-house.
Do you offer different sizes for cargo trailers?
We offer cargo trailers in various sizes, including 12-foot, 14-foot, and 16-foot lengths.
Can I order additional sizes for trailers?
Certainly. We can accommodate special orders for trailers in sizes beyond our standard offerings to meet your specific needs.
Does Brown's Truck Accessories offer installation services for truck accessories?
Yes, Brown's Truck Accessories provides installation services for their truck accessories.
How long is the typical installation wait time at Brown's Truck Accessories?
The installation schedule usually allows most jobs to be completed within one week of booking.
Are there warranties available for golf carts purchased from Brown's Truck Accessories?
Yes, the lithium battery is covered for 8 years, and a 2-year bumper-to-bumper warranty is offered on golf carts.
Does Brown's Truck Accessories handle all service and warranty work themselves?
Yes, all service and warranty work is handled in-house by their team.
What sizes of cargo trailers does Brown's Truck Accessories offer?
They offer cargo trailers in 12-foot, 14-foot, and 16-foot lengths, with additional custom sizes available upon request.
What are the business hours for Brown's Truck Accessories?
The store is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What brands does Brown's Truck Accessories carry?
They carry brands including DECKED, Weather Tech Diamond Dealer, A.R.E., LEER, Weather Guard, Roll n Lock, Curt, BNW, Evolution Electric Vehicles, Weigh Safe 180, Access Tonneau Covers, Draw-tite, and Denago.
Can visitors combine their trip to Brown's Truck Accessories with nearby dining options?
Yes, customers can visit nearby restaurants such as Maharani Indian Kitchen or Tacos El Paisa Forsyth IL before or after visiting the store.
Are there convenient automotive services near Brown's Truck Accessories for customers?
Yes, nearby places like Garner-Hoadley Auto Body and Decatur Spring Service provide automotive repair and parts which can complement your visit.
What local amenities are near Brown's Truck Accessories that customers might find useful?
Peddlers Point offers antique shopping and flower gifts, and LibertyX Bitcoin ATM is available nearby for convenient transactions.