Hawk Chrysler Dodge Jeep Ram Fiat

Reviews

• NT

  Nathan Terry

  Jan 3, 2026
  5.0
  “My experience purchasing my Jeep was outstanding thanks to my salesman’s “Timothy Giacomi” professionalism and genuine kindness. He made what can often be a stressful process feel easy and enjoyable. His knowledge, patience, and respectful approach really stood out. I’m very happy with my purchase and would absolutely recommend him to friends, family, and anyone looking for a great car-buying experience.”
• JS

  Jorge Sierra

  Dec 30, 2025
  5.0
  Brandon has been fantastic with his knowledge and customer service expertise in the service department. I have purchased two jeeps at Hawk and have had a few recalls and service there for both my 2018 Sahara and 2023 Rubicon.He was very welcoming Courteous respectful and extremely acknowledge, he made all my service visits go smooth and stressless. I highly recommend Brandon at Hawk CDJR at 7911 W Roosevelt RD service department .
• JM

  J&S Mann

  Dec 30, 2025
  4.0
  Unfortunately for me, my jeep Wagoneer is a bit of a lemon and requires service almost every month. I used to get very frustrated, trying to schedule service using the online features. Not anymore. Brandon somehow intercepted me during one of my visits and has been my angel since then. Whenever I have trouble with my car, I text him and not only does he get me in for service, but he keeps me informed of progress and always takes good care of me. I also appreciate that he is always real with me and I don’t feel like he’s trying to blow smoke and cover things up. I very much appreciate the white glove service and don’t know what I would do without Brandon. Now, if I could only get my car to treat me so well!
• CC

  Ciara

  Dec 30, 2025
  1.0
  Don’t come here for service (if Brandon is working, at least). He’s rude and unprofessional. note to responders of Business: No need to respond and talk about how this is not reflective of service you wish to provide or how much you apologize. No one should come to a facility where they are spending their hard earned money and be treated like how he treats people. You can’t undo an experience, but you can do better and hire better people who are good for business and treat EVERYONE with kindness.
• CL

  Cristina Tallarico Lilek

  Dec 23, 2025
  1.0
  I came in to Hawk with an appointment and my four-year-old daughter. I was told before the car was even seen that the car would need to stay the night. I was not offered any type of service to get my daughter and I home the next day I had to call in order to get an update over 30 hours after I first left the car when I receive that update. I was told a price that was extraordinary and offered no other options. I came in to pick the car up to bring it to a different shop and was greeted very unfriendly and told that it would take at least an hour to get my car out. I will not be taking my car back here again. It’s very disappointing that I thought I found a great place to bring my jeep and now I am no longer able to do that.

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