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Hawk Chrysler Dodge Jeep Ram Fiat

4.3
(2702 reviews)

Business Details

7911 Roosevelt Road, Forest Park, IL
60130, United States
(708) 366-1001
https://www.hawkcdj.com/

About

Car DealerJeep DealerChrysler DealerDodge DealerUsed Car DealerAuto BrokerAuto Repair ShopAuto Parts Store
Hawk Chrysler Dodge Jeep Ram Fiat is a new and used car dealer in Forest Park, IL. Visit us for a large selection of new cars, along with used cars, trucks, and SUVs by top manufacturers. Take advantage of our fully stocked inventory of car parts and our expert service technicians. Our sales staff will help you find that new or used car you have been searching for in Forest Park. For years, our financial staff at Hawk CDJR has offered expert advice for those seeking a great Jeep, Chrysler, Dodge, Ram, or Fiat car loan or lease.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Hawk Chrysler Dodge Jeep Ram Fiat
7911 Roosevelt Road, Forest Park, IL
60130, United States

Hours

Reviews

4.3
2,702 reviews
5 stars
2,104
4 stars
130
3 stars
51
2 stars
60
1 star
357

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tim, Freddie, and Brandon for their exceptional service.

Sales Experience

Overall, customers reported positive experiences during the car buying process, noting that sales representatives were knowledgeable, accommodating, and not pushy.

Service Quality

While some customers had great experiences with service staff, others reported issues with communication and service quality, particularly regarding vehicle repairs.

Mixed Reviews

There were several negative experiences mentioned, particularly regarding unprofessional behavior from some staff and issues with pricing transparency.
  • MK
    Maria Kost
    3 days ago
    5.0
    Huge shoutout to Anne Marie in the service department at Hawk!!! she was absolutely amazing. She took the time to clearly explain what the issue was, what it meant for us, and walked through every option without ever making us feel rushed or overwhelmed. That kind of transparency and care is rare. What really stood out was the personal touch. Even though I was servicing my little blue Fiat, she still gave me a cute little duck for my Jeep and that small gesture honestly meant so much. It shows the kind of person she is. Anne Marie is patient, knowledgeable, and genuinely cares about her customers. Service visits can be stressful, but she made the entire experience smooth, comfortable, and even enjoyable. Hawk is lucky to have her. If you get the chance to work with Anne Marie, you’re in incredible hands.
  • XS
    Xenia Sinclair
    5 days ago
    5.0
    The hawk dealerships helped me out of a really tough situation when I was dealing with major car issues and already underwater. I didn’t think getting into something reliable was possible. Jason Beltran went above and beyond, he was just great! They were able to get me into a vehicle I love, highly recommend!
  • PS
    Pauline Sinclair
    5 days ago
    5.0
    Just purchased a Jeep Wagoneer and I couldn’t have had a better experience! Joe Crane and Jason Beltran worked with me and went above and beyond and found me the perfect vehicle. They are very professional and listened to my needs and made this purchase effortless and stress free. I couldn’t be happier!
  • BL
    Bassdope Lures
    6 days ago
    5.0
    This dealership is exceptional. We have always experienced fantastic service, both for new purchases and maintenance/repair. They are honest, straight shooters that will put the work in to get you a good deal. See Jason Beltran and tell him Bassdope sent you. He's an avid fisherman ;) - Get 'em hooked!
  • OD
    Ofelia Davila
    Feb 13, 2026
    1.0
    Absolutely in shock with the rudeness and unprofessionalism of this place. Never did I think this would be the situation as I have brought my Jeep to them in the past and never experienced what I experienced this time around. From the moment my truck was dropped off to the moment it was picked up my service advisor Javier was rude and unprofessional. Gave my partner attitude saying “you should know you work at a dealer”. Told me it would be done by Wednesday never called me again I had to annoyingly call them on Thursday to see when my SUV would be done. Finally pick up my truck Friday and the outside is filthy and my rear tire was completely flat. $1500 spent you’d figure the least they could do is put air on my tire and run my truck through the wash. Taking my truck elsewhere from now on.

Brand Certified Facts from Hawk Chrysler Dodge Jeep Ram Fiat

Hawk Chrysler Dodge Jeep Ram Fiat partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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