Enterprise Rent-A-Car

4.1
454 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

7630 Roosevelt Rd, Forest Park, IL
60130, United States
(708) 771-4004
https://www.enterprise.com/en/car-rental/locations/us/il/forest-park-1522.html
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About

Car Rental AgencyVan Rental
Need a rental car in Forest Park, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest Park location today.

Location

Enterprise Rent-A-Car
7630 Roosevelt Rd, Forest Park, IL
60130, United States

Hours

Reviews

4.1
454 reviews
5 stars
291
4 stars
60
3 stars
26
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Daion, Antwan, and Leah.

Communication Issues

Several reviews mentioned poor communication, including long wait times on the phone and lack of updates regarding vehicle availability.

Vehicle Condition

Customers reported issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Problems

Multiple customers experienced issues with reservations, including cars not being available upon arrival and unexpected fees.

Overall Experience

While some customers had positive experiences, others reported significant dissatisfaction, particularly regarding management and operational efficiency.
  • DH
    Derrick Hamilton
    Nov 13, 2025
    5.0
    Very pleased with the quality of customer service from this team of professionals. Jonathan and Andrew were very thorough. I appreciated the fact that they were able to get me the vehicle of my choice later in the day before closing, as I was scheduled to leave out of town the next morning. I’d also like to give Deyon an honorable mention for his excellent skills via phone when addressing the issues and concerns raised by the customers. Along with the crew who does all the behind the scenes work of getting the fleet of vehicles ready, I would say this Enterprise location is deserving of the praise and recognition it receives. I look forward to doing business with them again. Awesome job guys 👏🏽
  • DC
    Duncan Carson
    Nov 10, 2025
    2.0
    Poor communication around car availability
  • DG
    Darrell Gante
    Oct 13, 2025
    1.0
    Have been calling to get my rental from my insurance and every time I call enterprise they always make me wait an hour on the phone tell me to hold and hang up it’s been a waste of time with them tried calling multiple times
  • HH
    Howard Harris
    Oct 5, 2025
    5.0
    Polite and friendly employees.
  • SK
    Sabryna-Joi King-Bell
    Aug 20, 2025
    5.0
    The Forest Park Enterprise Car Rental is the ABSOLUTE BEST!!! ALL the AGENTS are EXTREMELY POLITE AND PROFESSIONAL!!!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Forest Park, IL?

Enterprise Rent-A-Car in Forest Park offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Forest Park?

Enterprise Rent-A-Car is located at 7630 Roosevelt Rd, Ste 73, Forest Park, IL 60130.