Safelite AutoGlass

Reviews

• LF

  Leanne Furby

  Apr 23, 2026
  5.0
  I knew chips could be repaired, but not cracks. Our technician came to the house, explained the process, and completed the job in about 30 minutes. The cost savings was over $1400.
• JP

  Jesse Porter

  Apr 20, 2026
  5.0
  This is truly one of the best companies I've ever heard of I never knew anyone could actually fix my car in less than an hour. It was prompt, it was serviceable. I enjoyed every single part of it. I didn't have to bother them for anything. They simply took my car keys. Did exactly what they needed to do had it all fixed up. Everything was ready to go I have to say this. They advertise what they can do, and they meet their goals without anything else. I would highly recommend them in fact, I would doubly highly recommend them. The
• DL

  DeVarius Lee

  Apr 19, 2026
  5.0
  I’ve had a bad experience with the Alton, IL location with my other vehicle that was serviced. From the manger to the staff they were horrible. The technician damaged my vehicle and the manager refuse to fix what the technician damaged. Me going to another location a year later for a different matter, I felt they would be the same. But arriving to the Fairview Heights, IL location it was totally different. From start to finish, the staff were amazing. They explained everything that would be done and answered any questions that I may have had. James was incredible, respectful, and most of all honest and ensured me everything will be okay and it was!!! It’s definitely a different feeling when you’re respected and your concerns are heard. Thank you for restoring trust back into me to continue to do business with you. A special thank you again to James!! I truly appreciate the work you did!
• AM

  Aaron Matthews

  Apr 15, 2026
  1.0
  Unless your insurance makes you use this location, go somewhere else. I am not satisfied with the level of customer service. I have doubts about the competency of the staff. I'm sure there are great capable people here, but the one I dealt with seemed to require more training.
• CC

  Corey Cox

  Apr 6, 2026
  1.0
  Please do not use these folks in the Saint Louis Metro Area. I call to schedule a repair 3/30/2026. They scheduled an appointment for 4/2/2026, only to call at the time of the scheduled appointment and cancel. The Ofallon Missouri office was scheduled to do the job, but they stated they had a tech out sick the days of. Subsequently, they rescheduled 9 additional days out, 4/11 which was not acceptable. I spoke with Cheyeene, a manageger at the shop, and she promised they would send someone out 4/6. After waiting, I called the office, and was told my appointment was 4/11. I truly believe Cheyenne never changed the appointment because I never recieved a text with the new time and date. Definately an unprofessional experience.

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