NTB-National Tire & Battery

4.5
747 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Fairview Heights today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
10779 Lincoln Trl, Fairview Heights, IL
62208, United States

Hours

Reviews

4.5
734 reviews
5 stars
595
4 stars
38
3 stars
26
2 stars
9
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Crystal, Lisa, and Mark for their exceptional service.

Speed of Service

Many reviews noted the quick turnaround times for tire repairs and other services, with several customers appreciating being in and out within an hour.

Pricing

The business was recognized for offering competitive pricing and discounts, with customers expressing satisfaction with the value received for services rendered.

Mixed Experiences

While many customers had positive experiences, some reported issues with service delays, miscommunication, and quality of work, indicating a need for improvement in consistency.
  • MC
    Miguel Colunga
    Jan 3, 2026
    5.0
    Mark: thank you so much! I was dealing with a tire warning light in my 4Runner that I couldn’t figure out. Spoke with Mark over the phone, and when I arrived at the store, I was warmly greeted by him. He pulled it in, and within a few minutes told me I was taken care of. Turns out it was low air pressure in the spare tire.
  • BO
    Britney Opperman
    Dec 31, 2025
    5.0
    My slow-leaking tire soon turned into a fast-leaking flat. Thankfully, NTB was able to get me in and out quickly. In less than an hour, they put a plug in the tire and had me on my way! I appreciate the helpfulness of the staff and the affordable same-day service!
  • CB
    Cierra Buckley
    Dec 22, 2025
    5.0
    Great customer service! I love leaving establishments feeling grateful and not cheated. Crystal and the entire team working Saturday afternoon was amazing! Thanks so much!
  • MS
    Magdalena Sokolowski
    Dec 18, 2025
    5.0
    I had a tire that kept losing air, so I called ahead and was told to just drop by—no appointment needed. The issue was fixed quickly. Everyone was friendly and professional, making the whole experience smooth and stress-free.
  • MW
    Monique White
    Dec 14, 2025
    5.0
    5 stars!!!!!!! I ran over something in the street and had an instant flat tire. I was able to book an appointment online and get in quickly. The team wasn’t initially sure if the tire could be patched, but they took the time to try, tested it thoroughly, and made sure it was holding before sending me on my way. I was not prepared to get new tires before the holidays. The entire process was completed in less than an hour, which I really appreciated. What really stood out was their honesty and customer service — they didn’t even charge me for the patch. Highly recommend NTB for their great service and integrity.

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery in Fairview Heights offer?

NTB provides tire sales, brakes, alignments, oil changes, batteries, suspension and exhaust repair services.

What are the operating hours of NTB-National Tire & Battery in Fairview Heights?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.