AutoZone Auto Parts

4.3
393 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lincoln Way in Fairview Heights, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fairview Heights, IL or call us at (618) 632-9161.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
918 Lincoln Way, Fairview Heights, IL
62208, United States

Hours

Reviews

4.3
393 reviews
5 stars
251
4 stars
74
3 stars
35
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with car issues.

Product Availability

Customers noted that the store generally had the parts they needed in stock, contributing to a positive shopping experience.

Installation Services

Several reviews highlighted the staff's willingness to install parts, such as batteries and bulbs, which enhanced customer satisfaction.

Mixed Experiences

While many reviews were positive, there were some complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.

Store Environment

Customers appreciated the cleanliness and organization of the store, although some noted it could be busy and understaffed at times.
  • GB
    Guy Boyd
    Oct 25, 2025
    5.0
    They had all the parts I needed!
  • JJ
    JoyJazzi Jones
    Oct 3, 2025
    5.0
    Kaeden J. Removed my old battery and put new battery in.He went above and beyond.
  • KK
    KML
    Sep 16, 2025
    5.0
    I recently visited AutoZone in Fairview Heights and was treated with the utmost professionalism and kindness. I went in to purchase a fuse for my USB charger, and Kaden and Jacob went above and beyond to assist me. Before letting me purchase a fuse based solely on the information I provided, they took the time to walk out to my car and examine the issue firsthand. They identified the exact fuse I needed, removed the old one, and replaced it on the spot. Before I left, they made sure my phone was charging properly and that I was able to connect to my apps. Not only did they demonstrate excellent professionalism, but they also showed superb teamwork. While Kaden was retrieving my part, Jeremy came over to check if I needed any additional assistance, which made me feel even more valued as a customer. I was beyond pleased with my service—truly a 10/10 experience!
  • JP
    Joseph Petermeyer
    Sep 12, 2025
    5.0
    Came in to buy oil last week; was a quick affair, in and out within 5 minutes? Learned I had the wrong oil and came to return it, sadly missing my receipt. Manager helped me by compromising with an Autozone merchandise card; he was very nice.
  • RO
    Rockyj Owens
    Aug 12, 2025
    5.0
    The best parts store to me, Fairview Heights Auto Zone.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Fairview Heights?

AutoZone Auto Parts in Fairview Heights is open Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does the AutoZone store offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.