Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lincoln Way in Fairview Heights, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fairview Heights, IL or call us at (618) 632-9161.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
393 reviews
5 stars
250
4 stars
74
3 stars
36
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with car issues.
Product Availability
Customers noted that the store generally had the parts they needed in stock, contributing to a positive shopping experience.
Installation Services
Several reviews highlighted the staff's willingness to install parts, such as batteries and bulbs, which enhanced customer satisfaction.
Mixed Experiences
While many reviews were positive, there were some complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.
Store Environment
Customers appreciated the cleanliness and organization of the store, although some noted it could be busy and understaffed at times.
- GBGuy BoydOct 25, 20255.0They had all the parts I needed!
- JJJoyJazzi JonesOct 3, 20255.0Kaeden J. Removed my old battery and put new battery in.He went above and beyond.
- KKKMLSep 16, 20255.0I recently visited AutoZone in Fairview Heights and was treated with the utmost professionalism and kindness. I went in to purchase a fuse for my USB charger, and Kaden and Jacob went above and beyond to assist me. Before letting me purchase a fuse based solely on the information I provided, they took the time to walk out to my car and examine the issue firsthand. They identified the exact fuse I needed, removed the old one, and replaced it on the spot. Before I left, they made sure my phone was charging properly and that I was able to connect to my apps. Not only did they demonstrate excellent professionalism, but they also showed superb teamwork. While Kaden was retrieving my part, Jeremy came over to check if I needed any additional assistance, which made me feel even more valued as a customer. I was beyond pleased with my service—truly a 10/10 experience!
- RORockyj OwensAug 12, 20255.0The best parts store to me, Fairview Heights Auto Zone.
- MJMark JurrensJul 31, 20255.0Ordered a K&N for a Buick Envista. While they are under construction/upgrade they were organized and got my order quickly. The staff was friendly and I will likely come back. Side note: They have a lot of floor space, so I imagine when they are fully set up, they will have a huge variety. It's the largest Autozone I have ever been in.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Fairview Heights?
AutoZone Auto Parts in Fairview Heights is open Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does the AutoZone store offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of auto products can I find at the AutoZone location on Lincoln Way?
You can find a variety of auto parts including brake pads, car batteries, car accessories, aftermarket auto parts, and brands like Duralast, Bosch, and Valvoline.
How can I contact the AutoZone store in Fairview Heights?
You can call the main phone number at (618) 632-9161 or email customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located in Fairview Heights?
It is located at 918 Lincoln Way, Fairview Heights, IL 62208.
Are there any nearby gas stations close to the AutoZone store in Fairview Heights?
Yes, nearby gas stations include MotoMart and Hucks, both convenient for refueling before or after your visit to AutoZone.
What dining options are available near AutoZone in Fairview Heights?
Close to AutoZone, you can find dining options such as Godfather's Pizza Express, Hunt Brothers Pizza, Krispy Krunchy Chicken, Frida's Cocina, and Gauchos Argentinian Steakhouse.
Are there any fitness or sports facilities near the AutoZone in Fairview Heights?
Yes, nearby fitness options include USA Karate Clubs, a martial arts club, and 5 Elements Fitness gym for your active lifestyle needs.
Can I find any professional services near AutoZone in Fairview Heights?
Nearby professional services include Doug Stewart - Stewart Law Group, Neubauer, Johnston & Hudson, P.C., Caravia Financial Group, and Wooff Realtors.
Where can I find mobile phone repair services near AutoZone in Fairview Heights?
Phone Pandora Repair Boost Mobile is located nearby, providing mobile phone repair and telecommunications services.