Jiffy Lube

4.6
1108 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in EVANSTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1941 Dempster St, Evanston, IL
60201, United States

Hours

Reviews

4.6
1,108 reviews
5 stars
925
4 stars
86
3 stars
15
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the staff for being friendly, efficient, and professional, with many noting quick service and thorough explanations.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that services were expensive and that upselling was prevalent.

Customer Experience

Overall, many reviews highlighted a positive customer experience, with clean facilities and a welcoming atmosphere, although there were a few negative incidents reported.

Technical Issues

A few customers reported issues related to service errors, such as incorrect installations leading to further problems, which affected their overall satisfaction.
  • JL
    Jack Leshem
    3 days ago
    2.0
    They were super slow and a lot more expensive than Valvoline. Plus they keep emailing after service asking for a review. If I was in and out in the 20 minutes they said, it would be 4* (because of the high cost). But demoted to 2* since the service was more than 2x the quoted time.
  • DM
    Daryl McGhee
    4 days ago
    5.0
    My first time experience at this Jiffy Lube Evanston location was good. Detailed and courteous service.
  • DC
    David Cella
    Dec 30, 2025
    3.0
    Super long wait but staff was nice once they got to me
  • TH
    Todd Huettel
    Dec 24, 2025
    5.0
    Very good assistance here. It was raining hard when I drove up, and a kind technician appeared with an umbrella to protect me!
  • SW
    Sylvia Wang
    Dec 18, 2025
    5.0
    This is my go-to place for routine maintenance. They are knowledgeable, honest, and do a very good job. I once went for something non-routine (rodent chewing up wires) and they fixed it with a bit of creativity! Highly recommend!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.