Brand Certified
Enterprise Rent-A-Car
4.1(343 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1780 Maple Ave, Evanston, IL
60201, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(847) 332-2550
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/evanston-maple-ave-15n2.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Evanston, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Maple Avenue location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
343 reviews
5 stars
239
4 stars
29
3 stars
9
2 stars
14
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Andrew, Ryan, and Bettina for their exceptional service.
Vehicle Availability
Several reviews noted issues with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Billing Issues
Numerous complaints were made regarding unexpected charges and billing practices, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about poor service and management, indicating inconsistency in customer satisfaction.
- ZLZhi LiFeb 17, 20265.0This Enterprise location is consistently my go-to. The entire team is professional, the rates are always fair, and they make the whole process hassle-free. I especially want to give a shoutout to Will for his help this past Monday. As someone who genuinely enjoys the driving experience of a sedan, it’s often frustrating when rental places try to force an SUV 'upgrade' on me. Despite how busy it was, Will actually listened to what I wanted. He went out of his way to dig through their limited Monday morning inventory and found me a sedan I was actually very happy to drive. He’s patient, professional, and really cares about the customer’s preference. If you need someone who will actually hear you out and get you the right ride, go find Will!
- DVDrew ValeFeb 10, 20265.0From ordering a rental car via Enterprise through returning it, all of my expectations were exceeded. Both the service and the automobile surpassed all of my expectations. I am going to rent all of my cars from Enterprise from now on. Thank you for an impeccable experience.
- TCTom CutlerFeb 8, 20265.0I needed a rental while my car was in the shop. Enterprise immediately got things set up with my insurance company and had the rental waiting for me at the repair shop when I dropped my car off. Exactly the car I wanted. When I picked up my car at the repair shop, I left the rental there and Enterprise came and picked it up. Everything was handled on tablets so no reams of paper to fool around with. Flawless service start to finish.
- JMJoy MixonFeb 5, 20265.0My rental experience at Enterprise is always excellent. Wilibado stays on top of everything, and Christopher is always helpful and pleasant to work with. This is definitely my go-to location—I highly recommend it.
- TLTom LeuverFeb 3, 20265.0Chris was more helpful than I expected. Pleasantly impressed
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Evanston, IL offer?
Enterprise Rent-A-Car in Evanston offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs such as errands, repairs, or weekend getaways.
Where is Enterprise Rent-A-Car located in Evanston?
Enterprise Rent-A-Car is located at 1780 Maple Ave, Evanston, IL 60201.
What are the operating hours of Enterprise Rent-A-Car on weekdays and weekends?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Which payment methods are accepted at Enterprise Rent-A-Car in Evanston?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise Rent-A-Car provides airport pick-up service for customer convenience.
How can I make a reservation at Enterprise Rent-A-Car's Evanston Maple Ave location?
You can reserve a rental car online via their reservation URL or visit their website for more options.
Are there any nearby parking options for customers visiting Enterprise Rent-A-Car on Maple Ave?
Yes, nearby parking options include Evanston Il Maple Av Garage, 1800 Maple Self Park, and SP+ Parking, making it easy for customers to park when visiting Enterprise.
What nearby attractions can I visit before or after renting a car at Enterprise Rent-A-Car in Evanston?
You can visit the Vintage Garage Chicago Flea Market for unique shopping, Chili's Grill & Bar for dining, or the Hilton Garden Inn Chicago North Shore/Evanston if you need nearby accommodation.
Is there a public transit option near Enterprise Rent-A-Car on Maple Ave in Evanston?
While no specific transit station is listed, the accessible location on Maple Ave is close to various transportation services including the Evanston Il Maple Av Garage which supports local transit connectivity.
Does Enterprise Rent-A-Car in Evanston offer any discounts or special programs?
Yes, this location offers discounts for active military members and is women-owned as part of its business attributes.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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