Brand Certified
Enterprise Rent-A-Car
4.2(218 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
7807 W Grand Ave, Elmwood Park, IL
60707, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(708) 452-2380
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/elmwood-park-15ch.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Elmwood Park, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Elmwood Park location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
218 reviews
5 stars
155
4 stars
20
3 stars
11
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Scott, Quentin, and Malik.
Communication Issues
Several reviews mentioned poor communication regarding car availability and rental terms, leading to frustration and confusion for customers.
Vehicle Condition
There were complaints about the cleanliness and condition of the rental cars, with some customers receiving vehicles that had unpleasant odors or were not properly maintained.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues, indicating inconsistency in service quality at this location.
- VGVivian GonzalezFeb 10, 20265.0Very nice and helpful staff car was really nice will always consider renting from them
- JRJanet RFeb 10, 20265.0I had a great experience and the car was clean. The employees were great. I definitely recommend this location.
- VBVictor BaezFeb 3, 20261.0Quoted a price then the mission started. Never told that car was unavailable. Picked up at Aim collision which 1/2 block east on grand. Picked me up aim collision then driven to Schiller park to not even be able to get a car rental. Decided to not get car because all of a sudden no variable car selection available and drastic price increase.. terrible experience. Instructed to drive me back to shop which recommended them but were closed and unavailable. Stranded with no car . Never again
- EMEsperanza MarkhamJan 29, 20265.0If I could give 10 stars I would! David Porter Jr was absolutely amazing! Wonderful experience very accommodating. All 3 associates were welcoming upon arrival great communication. Having to already deal with the inconvenience of an accident Mr Porter Jr gave us peace and reassurance. Car accidents can be difficult time for people but to be met with the team at this location brilliant our day. They all need a raise and should be training potential associates on how to deal with customers. Thank you!
- NTNikola TismaJan 29, 20261.0Totally unprofessional. I never wrote reviews,but I am furious. Here are the facts :my wife had a vehicle dropped at colission caliber auto shop. After that Scott Sills -branch rental manager drove my wife to this location at Elmwood park,and told her that he doesn't have a car for her ?? So she was standing outside at -5F waiting for me to arrive. When I arrived and asked him what happened -he said that they need 24 h in advance for rental.Guess what today is Thursday and we still don't have a car rented . I am going from enterprise location to enterprise location trying to get a car ,so we could continue living our life . Stay away from Enterprise
Brand Certified Facts from Enterprise Rent-A-Car
Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: