Enterprise Rent-A-Car

4.3
207 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Elmwood Park, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Elmwood Park location today.

Location

Enterprise Rent-A-Car
7807 W Grand Ave, Elmwood Park, IL
60707, United States

Hours

Reviews

4.3
207 reviews
5 stars
147
4 stars
20
3 stars
11
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Scott, Quentin, and Malik.

Rental Experience

Overall, customers reported smooth and efficient rental processes, with quick pickups and drop-offs, although some noted issues with vehicle cleanliness and availability.

Mixed Reviews

While many had positive experiences, several customers reported poor service, including unprofessional behavior and issues with vehicle condition.

Communication Issues

Some customers experienced difficulties with communication, including long wait times and unresponsive staff, leading to frustration.
  • RP
    Richard Petzke
    Jan 3, 2026
    5.0
    The Lady Klowe Was Very Courteous And Nice.On A 10 Point Scale I Give Her A 12. Also A+++
  • ST
    Stefan Tomczyński
    Dec 27, 2025
    5.0
    I had a great experience with this Elmwood Park Enterprise car rental location. Scott provided outstanding customer service both at pickup and return — friendly, professional, and very patient. At pickup, he took the time to clearly explain the rental terms, insurance/options, and deposit details, so everything was transparent and there were no surprises. The process was quick and well-organized, and he made sure the paperwork and vehicle condition were handled properly before I left. At return, Scott was just as helpful and efficient. He walked me through the check-in, answered my questions, and made the wrap-up smooth and stress-free. Overall, excellent service and a really easy rental experience. Highly recommend this Elmwood Park branch — and especially Scott. I’d definitely rent here again.
  • EK
    Emil Kolakowski
    Dec 20, 2025
    1.0
    They are not familiar with their own inventory. Rude and dismissive.they have made no attempt to correct what is obviously their mistake.do NOT come here.
  • CM
    Chris Mas
    Dec 2, 2025
    5.0
    Would differently recommend this location if you need a rental car. I needed a premium suv and scott came through with the suv I wanted. Suv was clean amd ready as promised. Great service thank you scott keep up the great work 👍
  • GR
    Gerardo Rodriguez
    Dec 2, 2025
    5.0
    I had one of the most pleasant experiences renting a vehicle with Enterprise and more with the great customer service from Scott, hard to find young folks really caring about the customer service and and trying to help the customer accommodate to their needs jn a short period of time, thanks again for all you help Scott! Definitely appreciate all you help and will be renting again from your location!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Elmwood Park?

Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to fit your needs.

What are the operating hours of Enterprise Rent-A-Car in Elmwood Park?

The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.