Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Scott, Quentin, and Malik.
Communication Issues
Several reviews mentioned poor communication regarding car availability and rental terms, leading to frustration and confusion for customers.
Vehicle Condition
There were complaints about the cleanliness and condition of the rental cars, with some customers receiving vehicles that had unpleasant odors or were not properly maintained.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues, indicating inconsistency in service quality at this location.