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Advance Auto Parts

4.1
(190 reviews)

Business Details

2850 N Harlem Ave, Elmwood Park, IL
60707, United States
(708) 453-0464
https://stores.advanceautoparts.com/il/elmwood-park/2850-n-harlem-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2850 N Harlem Ave in Elmwood Park offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2850 N Harlem Ave, Elmwood Park, IL
60707, United States

Hours

Reviews

4.1
190 reviews
5 stars
116
4 stars
31
3 stars
10
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and lack of professionalism.

Employee Knowledge

Several reviews highlight knowledgeable staff who provide helpful assistance, while others mention employees being clueless or unhelpful.

Store Management

There are complaints about poor management and organization, leading to inefficient service and customer dissatisfaction.

Product Availability

Customers appreciate the availability of products, but there are issues with online order fulfillment and discrepancies in pricing.

Cleanliness

The store is generally noted for being clean, although some reviews mention disorganization.
  • JS
    Jeremy s
    1 day ago
    1.0
    Manager was trash. Very dismissive when trying to speak with him about getting a refund. They sold me the wrong part and wouldn't except it back. I didn't have the receipt but used my phone number when I made the purchase. Nothing at all came up for my number. My name was there but nothing I have ever purchased showed up. Trash.
  • IR
    Ivan Ramirez
    Dec 13, 2025
    1.0
    Poor customer service
  • PP
    PesoMan! PesoMan!
    Sep 12, 2025
    1.0
    I recently visited this location and was not very happy with the behavior of an Employee whom is a heavier set Hispanic Woman. I walked in and greeted her and she acted like I was an ex boyfriend instead of a customer. She started asking me idiotic questions about myself instead of being courteous and completing my transaction. I’m a friendly person that doesn’t ask for much other than basic professionalism.
  • JS
    joey sorrentino
    Oct 1, 2021
    5.0
    As a customer I did go to this store and the 2 employees who were so helpful was Damien and Dennis they both said good morning to me and both said good morning and I told them year make and modle of my vehicle and they were so helpful and knowledgeable with the parts for my car ..I will always go to this auto parts store .

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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