Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
376 reviews
5 stars
312
4 stars
24
3 stars4
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional staff, highlighting exceptional customer service and communication throughout the repair process.
Quality of Repairs
The quality of repairs received mixed feedback; while many customers were satisfied with the workmanship, some reported issues with paint quality and the need for rework.
Timeliness
Many reviews noted that repairs were completed ahead of schedule, contributing to a positive overall experience.
Communication
While several customers appreciated the regular updates during the repair process, some expressed frustration over lapses in communication and the need to initiate contact for updates.
- SDSwimmer Dude1 day ago5.0Dominik is fantastic in customer service and the work is always done correctly the first time.
- JJJames1 day ago1.0Had an appointment scheduled at 12pm. Was called the morning of the appointment at 8am asking me to bring my car in an hour earlier and that a windshield replacement will only take an hour. Dropped the car off at 11am and asked for an update an hour and 15 minutes later. They told me it would be 45 more minutes. They asked me to bring my car in an hour earlier with no intention of working on it earlier. Rude employees as well
- ELErica Ly LekarczykJan 6, 20265.0Dominik was a pleasure to work with! My car was done well and I love how they deep cleaned my car! Above and beyond what was expected and I was consistently updated on the progress of the car
- JJJD JJan 6, 20265.0Quick friendly and quality service for a windshield replacement.
- RTReuben Thompson-AmarteifioDec 29, 20255.0I had a great experience at the Gerber Collision in Elmhurst! The customer service is top-notch, and every team member I spoke with was professional and helpful. My car was repaired even faster than expected, and I really appreciated how transparent they were throughout the entire process. I highly recommend them for any auto body needs!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services including windshield replacement, dent repair, bumper repair, and estimates, all backed by a Lifetime Guarantee for as long as you own your vehicle.
What are the operating hours of Gerber Collision & Glass in Elmhurst?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 400 W Grand Ave, Elmhurst, IL 60126, United States.
What payment methods does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Gerber Collision & Glass have accessible facilities?
Yes, they have a wheelchair accessible entrance and restrooms available.
How can I contact Gerber Collision & Glass for inquiries or estimates?
You can contact them by phone at +1 630-832-0670 or email at info@gerbercollision.com.
Are there any car rental options near Gerber Collision & Glass for customers needing a vehicle?
Yes, Enterprise Rent-A-Car is located nearby, providing convenient rental options for customers during repairs.
Which local auto insurance companies are near Gerber Collision & Glass that customers might consider?
Michael Niehaus and Farmers Insurance - Michael Niehaus offer auto insurance services near the shop, which can be useful for customers handling claims.
Are there other auto repair or glass service providers near Gerber Collision & Glass?
Yes, Glass America-Elmhurst, IL and Glass America are nearby auto repair and glass service providers offering additional options for customers.
What nearby amenities or attractions can customers visit when coming to Gerber Collision & Glass?
Customers visiting may want to check out the Fischer Farm history museum and the Fischer Woods Co Forest Preserve park, both nearby, offering educational and recreational activities.