Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Elmhurst, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North York Road location today.
Location
Hours
Reviews
4.2
562 reviews
5 stars
398
4 stars
52
3 stars
28
2 stars
16
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from employees like Kevin and Jose.
Reservation Issues
Several reviews noted problems with reservations, including unavailability of reserved vehicles and unexpected charges.
Vehicle Condition
Feedback indicated inconsistencies in vehicle cleanliness and maintenance, with some customers receiving poorly maintained cars.
Communication Problems
Customers reported difficulties in reaching the location by phone and issues with staff communication regarding charges and vehicle availability.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, particularly regarding the quick rental process and overall satisfaction with the service.
- IRIdamaria Rosenberg6 days ago5.0Personnel at Elmhurst location were helpful, great attitudes, and quick to get us a rental car, so we could be on our way. We will always choose Enterprise, and refer friends and family to them!
- MWMike WileyNov 4, 20255.0I recently had the opportunity to rent a vehicle from Enterprise after being involved in two separate accidents with my 2007 Corvette, and I can honestly say the experience was outstanding. From the moment I contacted them, the staff was professional, understanding, and extremely helpful. They made what could have been a stressful situation much easier to manage. The process of reserving a vehicle was straightforward and efficient. Enterprise had a great selection of cars to choose from, and they were able to accommodate my specific needs quickly. I appreciated how seamless the pickup process was; the staff explained everything clearly, answered all my questions, and ensured I felt comfortable with the rental before driving off. The vehicle I received was clean, well-maintained, and performed perfectly. It was clear that Enterprise takes great care in keeping their fleet in top condition. The return process was just as smooth and convenient, with friendly staff ready to assist and ensure everything went quickly and efficiently. What stood out most was the exceptional customer service. Every employee I interacted with was courteous, professional, and genuinely cared about making the experience stress-free and positive. After such a difficult situation with my Corvette, Enterprise turned the rental process into a completely positive experience. I highly recommend them for anyone in need of a reliable, professional, and customer-focused rental company.
- ALAJ LNov 3, 20251.0This place will lie to you and keep on taking money from you after you return the car back and keep on lying to you when they say they will fix it
- SLSerhii LyskoOct 25, 20251.0Unhelpful personal Parking sticker was left in the car, I called in 30 minutes after the car was returned and asked to take it off, so I could pick it up the next day. I came in the next day no sticker, no car. 0 out of 5 not even 1
- CCCеpгiй ЛыcкoOct 25, 20251.0Unhelpful personal Parking sticker was left in the car, I called in 30 minutes after the car was returned and asked to take it off, so I could pick it up the next day. I came in the next day no sticker, no car. Not even mentioning that I was charged twice for the security deposit, The guy wasn't patient enough to see that first payment came through
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Elmhurst, IL?
Enterprise Rent-A-Car is located at 856 N York St, Elmhurst, IL 60126.
What are the business hours for Enterprise Rent-A-Car in Elmhurst?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 10:00 AM to 1:00 PM.
What types of vehicles does Enterprise Rent-A-Car offer in Elmhurst?
They offer a wide range of vehicles including rental cars, vans, luxury cars, and trucks with flexible rental options.
How can I make a reservation with Enterprise Rent-A-Car at the North York Road location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/elmhurst-n-york-rd-1501.html or by calling +1 630-941-1001.
Does Enterprise Rent-A-Car in Elmhurst offer any special discounts?
Yes, they offer discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car in Elmhurst?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I get airport pick up service when renting a car from Enterprise in Elmhurst?
Yes, Enterprise Rent-A-Car in Elmhurst offers airport pick up service.
What nearby dining options can I find close to Enterprise Rent-A-Car in Elmhurst?
Nearby you can find KFC, Yorkys (an American burger restaurant), and other fast food restaurants for quick meals before or after your rental visit.
Are there other car rental agencies near Enterprise Rent-A-Car in Elmhurst?
Yes, Avis Rent A Car and Budget Car Rental are nearby, providing more options if you are looking for different rental services.
What automotive services are available near Enterprise Rent-A-Car in Elmhurst?
Nearby automotive-related services include MG Auto for repairs and auto body work, M & L Imports for used cars, and GEM Car and Pet Wash for vehicle cleaning and detailing.