Business Details
About
Auto Repair ShopAuto Body ShopBrake ShopAuto Air Conditioning ServiceTire ShopAuto Dent Removal Service
At Rolando's Car Care, Inc., we have proudly been Elk Grove Village, IL's leading auto body and repair shop since 2002. Committed to providing professional service and top-notch results, we offer a comprehensive range of services in both auto repair and auto body repair, from preventative maintenance and complex diagnostics to collision repair and windshield replacement and much more. Our journey started with a passion for delivering the finest tire and auto services, and it reflects the exceptional customer experience we offer today.
Location
Hours
Reviews
4.6
312 reviews
5 stars
265
4 stars
18
3 stars
5
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting Rachel and Anish for their exceptional service.
Honesty and Integrity
Many reviews emphasized the shop's honesty, with customers appreciating transparent communication about necessary repairs and fair pricing.
Quality of Work
Overall, customers reported high satisfaction with the quality of repairs and maintenance, often noting quick turnaround times and thorough inspections.
Mixed Experiences
While most feedback was positive, a few customers reported dissatisfaction with specific repairs or perceived overcharging, indicating some inconsistency in service.
- JAJuan AlvarezDec 2, 20255.0I know them for many years. They are great mechanics and the most honest people I ever met. Besides they are great human beings, have a great heart and always willing to work with you.
- MTMary ThompsonNov 28, 20255.0I've been bringing my Jeep compass here for the last few years, looking to support another small business, and I've been very happy with the service. They're always able to get me in promptly, and finish things up in a timely manner, and everyone I've ever communicated with has been pleasant and patient. Great customer service!
- LSLaverne SmudaNov 26, 20255.0Found this place through a referral and am so glad I did. First off, the staff is amazing! Had a rattling/knocking noise underneath on my 2013 honda civic. They found the issue, repaired it the same day and the car drives like new. I highly recommend Rolando's. Did I mention the staff is amazing?
- TFTony FranseNov 21, 20255.0Nothing but amazing service and wonderful service writers.
- HHHexagonforceNov 20, 20255.0Everything went well, especially with the level of customer service Leroy provided. He kept me informed throughout the day, was very professional, very nice, he was great. Along with everyone else at the shop who I came in contact with. 😁 Always a pleasure when I need to bring a vehicle in.
Frequently Asked Questions About Rolando's Car Care
What types of auto repair services does Rolando's Car Care offer?
Rolando's Car Care provides a comprehensive range of services including preventative maintenance, complex diagnostics, collision repair, windshield replacement, and more.
Where is Rolando's Car Care located?
Rolando's Car Care is located at 1700 Busse Rd, Elk Grove Village, IL 60007, USA.
What are the business hours for Rolando's Car Care?
Rolando's Car Care is open Monday through Friday from 7:00 AM to 6:00 PM and closed on Saturdays and Sundays.
How can I schedule a repair appointment at Rolando's Car Care?
You can schedule a repair appointment by visiting their website at https://www.rolandoscarcare.com/Automotive-Services/Schedule-a-Repair.
Since when has Rolando's Car Care been in business?
Rolando's Car Care has been proudly serving Elk Grove Village since 2002.
What phone number should I call to contact Rolando's Car Care?
You can reach Rolando's Car Care at +1 847-228-5036.
Are there coffee shops near Rolando's Car Care if I want a drink while waiting?
Yes, Starbucks is located nearby, offering coffee, smoothies, and juices to enjoy during your visit.
What dining options are available near Rolando's Car Care?
Nearby dining options include Portillo's for American fast food and hot dogs, Potbelly Sandwich Shop for sandwiches, Bacci Pizzeria for pizza, and TACOQUETO INC for Mexican cuisine.
Are there any self-storage facilities near Rolando's Car Care?
Yes, SmartStop Self Storage, CubeSmart Self Storage, and Foster Stephens are nearby self-storage facilities.
What other automotive-related businesses are located near Rolando's Car Care?
Nearby automotive-related businesses include Smart Start Ignition Interlock for automotive parts and accessories, and several truck and trailer rental companies like Nova Freight LLC and Mercator Global Logistics.