Rolando's Car Care

4.6
312 reviews

About

Auto Repair ShopAuto Body ShopBrake ShopAuto Air Conditioning ServiceTire ShopAuto Dent Removal Service
At Rolando's Car Care, Inc., we have proudly been Elk Grove Village, IL's leading auto body and repair shop since 2002. Committed to providing professional service and top-notch results, we offer a comprehensive range of services in both auto repair and auto body repair, from preventative maintenance and complex diagnostics to collision repair and windshield replacement and much more. Our journey started with a passion for delivering the finest tire and auto services, and it reflects the exceptional customer experience we offer today.

Location

Rolando's Car Care
1700 Busse Rd, Elk Grove Village, IL
60007, United States

Hours

Reviews

4.6
312 reviews
5 stars
265
4 stars
18
3 stars
5
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting Rachel and Anish for their exceptional service.

Honesty and Integrity

Many reviews emphasized the shop's honesty, with customers appreciating transparent communication about necessary repairs and fair pricing.

Quality of Work

Overall, customers reported high satisfaction with the quality of repairs and maintenance, often noting quick turnaround times and thorough inspections.

Mixed Experiences

While most feedback was positive, a few customers reported dissatisfaction with specific repairs or perceived overcharging, indicating some inconsistency in service.
  • JA
    Juan Alvarez
    Dec 2, 2025
    5.0
    I know them for many years. They are great mechanics and the most honest people I ever met. Besides they are great human beings, have a great heart and always willing to work with you.
  • MT
    Mary Thompson
    Nov 28, 2025
    5.0
    I've been bringing my Jeep compass here for the last few years, looking to support another small business, and I've been very happy with the service. They're always able to get me in promptly, and finish things up in a timely manner, and everyone I've ever communicated with has been pleasant and patient. Great customer service!
  • LS
    Laverne Smuda
    Nov 26, 2025
    5.0
    Found this place through a referral and am so glad I did. First off, the staff is amazing! Had a rattling/knocking noise underneath on my 2013 honda civic. They found the issue, repaired it the same day and the car drives like new. I highly recommend Rolando's. Did I mention the staff is amazing?
  • TF
    Tony Franse
    Nov 21, 2025
    5.0
    Nothing but amazing service and wonderful service writers.
  • HH
    Hexagonforce
    Nov 20, 2025
    5.0
    Everything went well, especially with the level of customer service Leroy provided. He kept me informed throughout the day, was very professional, very nice, he was great. Along with everyone else at the shop who I came in contact with. 😁 Always a pleasure when I need to bring a vehicle in.

Frequently Asked Questions About Rolando's Car Care

What types of auto repair services does Rolando's Car Care offer?

Rolando's Car Care provides a comprehensive range of services including preventative maintenance, complex diagnostics, collision repair, windshield replacement, and more.

Where is Rolando's Car Care located?

Rolando's Car Care is located at 1700 Busse Rd, Elk Grove Village, IL 60007, USA.