Business Details
About
Auto Repair ShopAuto Body ShopBrake ShopAuto Air Conditioning ServiceTire Shop
At Rolando's Car Care, Inc., we have proudly been Elk Grove Village, IL's leading auto body and repair shop since 2002. Committed to providing professional service and top-notch results, we offer a comprehensive range of services in both auto repair and auto body repair, from preventative maintenance and complex diagnostics to collision repair and windshield replacement and much more. Our journey started with a passion for delivering the finest tire and auto services, and it reflects the exceptional customer experience we offer today.
Location
Hours
Reviews
4.6
309 reviews
5 stars
262
4 stars
18
3 stars
5
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting Rachel and Anish for their exceptional service.
Honesty and Integrity
Many reviews emphasized the shop's honesty, with customers appreciating transparent pricing and the absence of upselling or unnecessary repairs.
Quality of Work
Overall, customers reported high satisfaction with the quality of repairs and maintenance, noting that their vehicles were returned in excellent condition.
Timeliness
Several reviews mentioned quick turnaround times for repairs, with many customers expressing gratitude for prompt service.
Value for Money
While some customers found prices to be reasonable, a few expressed concerns about high costs for certain services, indicating a mixed perception of value.
- TFTony Franse3 days ago5.0Nothing but amazing service and wonderful service writers.
- HHHexagonforce4 days ago5.0Everything went well, especially with the level of customer service Leroy provided. He kept me informed throughout the day, was very professional, very nice, he was great. Along with everyone else at the shop who I came in contact with. 😁 Always a pleasure when I need to bring a vehicle in.
- THTony HNov 12, 20255.0Great people had my truck in and out of the shop in 8hrs. I’ll be back for more service in the future!
- UKUnknown U knowNov 7, 20251.0I had my 2016 Dodge Ram manifold gasket replaced. They charged me $1500 and three months later I realized they hadn't replaced anything and had broken a bolt on the manifold. It was a really bad experience and I don't recommend them. Very poor work, high price, and no warranty. I wouldn't go back.
- COCheryl OptieOct 31, 20255.0My car is very old but I have to keep it Going. I was always taking it to a Ford dealer when I realized I have to find a place in the neighborhood. I think I’ve been a four or five times now and I’m very satisfied with the work they do and I truly believe they do not scam people they just fix what needs to be fixed.
Frequently Asked Questions About Rolando's Car Care
What types of auto repair services does Rolando's Car Care offer?
Rolando's Car Care provides a comprehensive range of services including preventative maintenance, complex diagnostics, collision repair, windshield replacement, and more.
Where is Rolando's Car Care located?
Rolando's Car Care is located at 1700 Busse Rd, Elk Grove Village, IL 60007, USA.
What are the business hours for Rolando's Car Care?
Rolando's Car Care is open Monday through Friday from 7:00 AM to 6:00 PM and closed on Saturdays and Sundays.
How can I schedule a repair appointment at Rolando's Car Care?
You can schedule a repair appointment by visiting their website at https://www.rolandoscarcare.com/Automotive-Services/Schedule-a-Repair.
Since when has Rolando's Car Care been in business?
Rolando's Car Care has been proudly serving Elk Grove Village since 2002.
What phone number should I call to contact Rolando's Car Care?
You can reach Rolando's Car Care at +1 847-228-5036.
Are there coffee shops near Rolando's Car Care if I want a drink while waiting?
Yes, Starbucks is located nearby, offering coffee, smoothies, and juices to enjoy during your visit.
What dining options are available near Rolando's Car Care?
Nearby dining options include Portillo's for American fast food and hot dogs, Potbelly Sandwich Shop for sandwiches, Bacci Pizzeria for pizza, and TACOQUETO INC for Mexican cuisine.
Are there any self-storage facilities near Rolando's Car Care?
Yes, SmartStop Self Storage, CubeSmart Self Storage, and Foster Stephens are nearby self-storage facilities.
What other automotive-related businesses are located near Rolando's Car Care?
Nearby automotive-related businesses include Smart Start Ignition Interlock for automotive parts and accessories, and several truck and trailer rental companies like Nova Freight LLC and Mercator Global Logistics.